Tatiana Perlleshi
Chappaqua,NY
Summary
Service oriented professional focused on delivering exceptional experiences. Coordinates resources to meet expected business, customer, and patient demands. Patient care expert, organized decision-maker, and strategic planner with top level interpersonal and communication skills.
Overview
8
8
years of professional experience
Work History
Real Estate Assistant
Jagoda Realty
Bronx, New York
12.2024 - Current
- Organized client files and maintained up-to-date records within the database system.
- Conducted research on market trends to support agent decision-making and strategies.
- Handled inquiries from clients, providing information about properties and services offered.
- Provided administrative support by organizing paperwork, answering phones, responding to emails and managing calendars.
Nurse Technician
White Plains Hospital
White Plains, NY
05.2024 - Current
- Monitored patient vital signs and reported changes to nursing staff.
- Prepared and maintained medical equipment for procedures and examinations.
- Documented patient care activities in electronic health records systems.
- Collaborated with healthcare team to ensure consistent patient care delivery.
- Maintained cleanliness and organization of patient care areas and supplies.
MedSpa Manager
V2 MedSpa
Briarcliff Manor, New York
09.2023 - 12.2023
- Oversaw daily operations of medical spa ensuring smooth service delivery.
- Managed staff schedules to optimize workflow and enhance patient experience.
- Developed marketing strategies to attract new clients and retain existing ones.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed day-to-day duties accurately and efficiently.
Assistant Restaurant Manager
Zymis Bar & Grill, Inc.
Bronx, NY
01.2018 - 11.2022
- Handled customer inquiries and resolved complaints professionally and promptly.
- Resolved customer complaints in a timely manner.
- Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
- Monitored customer service standards and took corrective action when needed.
- Oversaw inventory management and maintained stock levels for supplies.
Education
Bachelor of Arts - Psychology
Manhattan College
Bronx, NY05-2022
Skills
- Healthcare compliance
- Client relationship management
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Patient care coordination
- Patient care
- Administrative support
- Customer service
Languages
English
Native/ Bilingual
Albanian
Native/ Bilingual
Spanish
Limited
Accomplishments
- High Honors Award (2017, Pleasantville High School).
- Varsity Volleyball (2015-2018, Pleasantville High School).
Timeline
Real Estate Assistant
Jagoda Realty
12.2024 - Current
Nurse Technician
White Plains Hospital
05.2024 - Current
MedSpa Manager
V2 MedSpa
09.2023 - 12.2023
Assistant Restaurant Manager
Zymis Bar & Grill, Inc.
01.2018 - 11.2022
Bachelor of Arts - Psychology
Manhattan College
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