Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
7
7
years of professional experience
Work History
Logistics Operator
CDEK
09.2023 - 12.2023
Reduced order processing time with improved logistics strategies and better coordination between departments.
Established positive relationships with customers through proactive communication regarding order status updates and issue resolution.
Managed loading and unloading supplies to keep deliveries on schedule.
Prepared and presented reports to management on logistics performance.
Restaurant Manager
TOMMY YAMMY
01.2022 - 11.2022
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Carefully interviewed, selected, trained, and supervised staff.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Reconciled cash and credit card transactions to maintain accurate records.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Developed unique events and special promotions to drive sales.
Beauty Salon Coordinator
LLC Merkel
08.2019 - 08.2021
Maintained a clean and inviting salon environment to promote client comfort and encourage repeat business.
Assisted in the selection of new salon products, ensuring high-quality offerings for clients'' needs.
Reduced no-shows through proactive communication strategies like reminder calls or text messages prior to scheduled appointments.
Ensured all equipment was well-maintained and functioning properly through regular inspections and repairs as needed.
Controlled inventory by tracking expenses, purchases, and shelf stock.
Bartender
Loft Lounge Bar
06.2017 - 05.2019
Helped guests on drink options, making personalized recommendations based on preferences or dietary restrictions.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Bachelor of Science - Physical Education And Sports Teacher
Olympic Reserve College
Krasnoyarsk, Russia
06.2019
Skills
Industry Trends
Inventory Control
Customer Service
Staff Training
Catering Services
Strong Multitasking
Documentation
Timeline
Logistics Operator
CDEK
09.2023 - 12.2023
Restaurant Manager
TOMMY YAMMY
01.2022 - 11.2022
Beauty Salon Coordinator
LLC Merkel
08.2019 - 08.2021
Bartender
Loft Lounge Bar
06.2017 - 05.2019
Bachelor of Science - Physical Education And Sports Teacher