Tatiana Richmond
Spring,TX
Summary
Entry-level Customer Service Representative with 2+ years of experience handling stressful situations and interacting with clients. Hard-working professional recognized by peers for my effective communication and multitasking skills. Looking to apply my experience with my customer service skills at your company. CPR, First Aid, and AED Certified, Lifeguard Certified, and WS! Instructor.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
YMCA D.Bradley McWilliams
Houston, TX
06.2024 - Current
- Monitored swimmers to ensure safety in the pool area.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Assisted with swim lessons for guests and members of the facility.
- Performed emergency rescues when necessary.
- Instructed patrons on proper use of diving boards, slides, ladders.
Swim Instructor
Aqua-Tots Swim School
Spring, TX
12.2022 - 05.2024
- Organized lesson plans according to the individual needs of students.
- Attended staff meetings and training sessions related to teaching methods and safety practices.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
- Provided swimming instruction to individuals and groups of all ages.
- Assisted in developing aquatic programs for recreational swim classes and competitive teams.
Camp Counselor
San Jacinto Girl Scouts Camp
Conroe, TX
06.2023 - 08.2023
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
Court Monitor
Altitude Trampoline Park Spring-Klein
Spring, TX
02.2022 - 12.2022
- Monitored jumpers to prevent unsafe behavior, such as double bouncing or flipping.
- Conducted regular inspections of equipment to maintain optimal performance levels.
- Maintained inventory of supplies, such as mats and padding, used in the upkeep of trampolines.
- Implemented policies designed to maximize utilization of available space while minimizing risk factors associated with operating a large-scale indoor and outdoor recreational activity center.
Education
High School Diploma -
Klein Cain High School
Klein Tx04-2024
Skills
- Safety oversight
- First Aid
- Swim Instruction
- Emergency Response
- Needs Assessment
- Public Safety
- CPR Certified
- Swimming Lessons
- Pool operations
- Problem Solving
- Time Management
- Communication
- Hard Working
- Leadership
- Organizational
- Creativity
Certification
- Lifeguard
- WSI Instructor
- CPR, First Aid and AED Certified
Timeline
Lifeguard
YMCA D.Bradley McWilliams
06.2024 - Current
Camp Counselor
San Jacinto Girl Scouts Camp
06.2023 - 08.2023
Swim Instructor
Aqua-Tots Swim School
12.2022 - 05.2024
Court Monitor
Altitude Trampoline Park Spring-Klein
02.2022 - 12.2022
High School Diploma -
Klein Cain High School
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