Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Tatiana Rodriguez

Tatiana Rodriguez

Chatsworth,CA

Summary

I am a dynamic, results-driven individual, with a proven records of work at different fields, and years of experience. I am familiar with sales techniques, customer service and inventory management in a multiple countries. Skilled in complex problem-solving and time management, I excel in fast-paced environments, demonstrating strong communication abilities, computer proficiency and excellent organizational skills . Achieved consistent sales targets by leveraging goal-oriented focus and multitasking abilities. Strong focus on team collaboration, known for flexibility, creativity, reliability, adaptability and positive attitude.I am always open to new job opportunities and I am not afraid to challenge myself with hard work.

Overview

14
14
years of professional experience

Work History

Sales Assistant

DHS1
08.2022 - 11.2024
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Monitored sales trends to advise management on potential inventory adjustments.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Online Tutor

Self Employed Services
08.2020 - 05.2022
  • Established strong, positive and motivating learning environment.
  • Enhanced student comprehension by implementing engaging and interactive online tutoring sessions.
  • Analyzed student progress to adjust lesson planning for improvement.
  • Maintained confidentiality when working with students' personal information and grades.
  • Identified individual student needs and created tailored lesson plans for improved academic outcomes.
  • Consistently maintained high satisfaction ratings from both students and parents, ensuring long-term client retention.
  • Conducted regular assessment tests to monitor student progress over time, adjusting instruction as needed for optimal results..
  • Maintained open lines of communication with parents to provide regular updates on their child''s progress within the online tutoring program.
  • Motivated students in positive learning environment to build academic confidence.

Project Estimator

Southland Inc.
09.2016 - 07.2020
  • Increased bid success rate by developing a thorough understanding of client needs during pre-bid meetings.
  • Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively.
  • Conducted post-project evaluations to determine areas for improvement in future estimations.
  • Evaluated subcontractor bids to ensure accurate pricing and scope inclusion for each project.
  • Developed strong relationships with suppliers, resulting in better pricing on materials without compromising quality.
  • Enhanced client satisfaction with detailed breakdowns of project costs and timelines.
  • Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
  • Tracked project costs and expenses to monitor progress and identify and mitigate deviations from original estimate.
  • Prepared bids and proposals to submit to clients and secure new business.


Office Assistant

Royal Basketball School
03.2015 - 06.2016
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.


Office Assistant

Altman Law Group
03.2014 - 02.2015
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Assisted in preparation of reports and presentations, which contributed to informed decision-making processes..
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.



Sales Manager

TVC-MALL
06.2010 - 08.2013
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

Education

Associate of Arts - Paralegal Studies

National University
La Jolla, CA
01-2016

Bachelor of Arts - Foreign Language (Mandarin)

St. Petersburg University of Economy And Law
Russia
07-2005

Skills

  • Goal oriented and self-motivation
  • Complex problem-solving
  • Time management
  • Multitasking Abilities
  • Strong communication and interpersonal skills
  • Reliable and responsible
  • Attention to detail
  • Positive customer engagement
  • Computer proficiency
  • Multilingual

Languages

Chinese (Mandarin)
Professional Working
Russian
Native or Bilingual

Interests

  • Interior Design, Music, Photography, Fashion
  • Coding and Programming

Timeline

Sales Assistant

DHS1
08.2022 - 11.2024

Online Tutor

Self Employed Services
08.2020 - 05.2022

Project Estimator

Southland Inc.
09.2016 - 07.2020

Office Assistant

Royal Basketball School
03.2015 - 06.2016

Office Assistant

Altman Law Group
03.2014 - 02.2015

Sales Manager

TVC-MALL
06.2010 - 08.2013

Associate of Arts - Paralegal Studies

National University

Bachelor of Arts - Foreign Language (Mandarin)

St. Petersburg University of Economy And Law

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Tatiana Rodriguez