Tatiana Rosado

Nursing Assistant; April. 2024- Current

• Improved patient satisfaction by providing compassionate and attentive care to pediatric patients.
• Monitored vital signs and reported any changes or concerns to medical staff for timely intervention.
• Provided emotional support to families during difficult times, fostering a positive environment for healing.
• Enhanced patient well-being by creating engaging activities that promoted physical and cognitive development.
• Reduced anxiety in patients by utilizing age-appropriate communication techniques and establishing rapport.
• Demonstrated strong critical thinking skills while working under pressure during high acuity situations involving complex pediatric cases.
• Maintained accurate patient charts and medical records.
• Cleaned and sterilized instruments, equipment and surfaces.
• Cared for patients by providing personal assistance and ambulation.
• Increased efficiency by streamlining filing systems and organizing important documents.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.
• Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.

Sales Associate Experience:

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Assisted with returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Solved customer challenges by offering relevant products and services.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Helped customers locate products and checked store system for merchandise at other sites.

Med-Surg Experience; Aug. 2020-Sep. 2021

• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
• Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
• Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
• Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
• Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.

Float Pool Experience; Sep. 2021-Dec.2021

• Maintained clean and safe environment to promote patient safety and comfort.
• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
• Organized and replenished unit supplies to maintain team readiness for expected demands.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Trained new PCT's new to Med-Surg and Float Pool

Float Pool Emergency Department Experience; Sep. 2021-Dec. 2021

• Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
• Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
• Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
• Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
• Quickly responded to codes and cardiac monitor alarms.
• Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
• Safely transported patients by wheelchair, stretcher, or bed to other units.
• Took and recorded patients' vital signs, documenting in medical charts.

Pediatrics Experience Jan.2022-Oct.2023

• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Administered close patient care, checked vital signs, and monitored telemetry.
• Provided skilled, timely, and level-headed emergency response to critically ill patients.
• Trained new PCT's to Pediatric unit and later the Pediatric Care Center
• Monitored vital signs and reported any changes or concerns to medical staff for timely intervention.
• Provided emotional support to families during difficult times, fostering a positive environment for healing.
• Reduced anxiety in patients by utilizing age-appropriate communication techniques and establishing rapport.
• Supported successful code responses by quickly delivering necessary medications and supplies as needed during critical situations.
• Ensured compliance with infection control protocols through rigorous adherence to proper hand hygiene practices and sanitization of equipment after each use.
• Streamlined emergency department processes by working closely with other Pediatric ER technicians, nurses, physicians, and ancillary staff members to coordinate seamless patient care transitions within the hospital setting.
• Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
• Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
• Worked with nurses to assess patients and prepare for tests and procedures.
• Measured and fit crutches and canes, instructing patients on proper use of support devices.
• Continuously monitored patients and reported changes to head nurses and physicians.
• Cleaned and sterilized instruments, equipment and surfaces.
• Cared for patients by providing personal assistance and ambulation.

Certified Nursing Assistant Experience:

• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Administered medications and performed basic patient assessments, under nurse supervision.
• Assisted patients with daily living activities for enhanced comfort and well-being.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Built rapport with patients and families, providing emotional support during difficult times.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Prevented pressure ulcer development through frequent turning, repositioning of patients, and diligent skin assessments.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Reduced medication errors by meticulously following medication administration protocols and procedures.
• Increased patient safety by promptly reporting any adverse reactions or side effects to medications and treatments.
• Assisted in maintaining a clean and organized medication storage area, adhering to regulatory guidelines for proper handling of medications.
• Cared for approximately 10-20 patients depending on the staffing of the facility, including giving medications to all residents as well.

Chick Fil A Associate Experience:

• Collaborated with team members to quickly fill large orders and serve large parties.
• Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
• Suggested complementary items to orders to boost sales.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
• Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
• Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.

Home Health Aide Experience:

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Provided mobility assistance such as walking and regular exercising.
• Improved patient well-being by providing compassionate and attentive personal care.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
• Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.