Tatiana Ruiz
Bridgeport,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Cashier Team Leader
Total Mortgage Arena
10.2023 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined checkout procedures for improved speed and accuracy in handling cash and credit payments.
- Reduced cashier errors by implementing comprehensive training programs for new hires.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Collaborated with management to implement effective inventory control measures, reducing shrinkage rates.
- Resolved customer complaints promptly, ensuring repeat business and overall satisfaction levels remained high.
- Mentored junior cashiers, providing guidance on best practices and company policies.
- Implemented loss prevention strategies by monitoring suspicious activity and reporting incidents to management quickly.
- Improved team morale through regular feedback sessions, fostering an environment of open communication and support.
- Assisted with merchandise restocking as needed, helping maintain optimal product availability on the sales floor.
- Balanced cash registers daily, ensuring accurate financial reporting and timely deposits.
- Provided superior customer service by consistently exceeding expectations in politeness, helpfulness, and attentiveness.
- Cultivated strong working relationships with colleagues across departments to facilitate smooth operations.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Reconciled daily totals to maintain balanced and compliant ledgers.
- Resolved escalated customer disputes with special actions such as discounts.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Checked personal identifications during alcohol and tobacco sales.
- Identified and resolved discrepancies and errors in customer accounts.
Babysitter
Consuelo Ruiz
05.2021 - Current
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Accompanied children to various appointments providing emotional support and ensuring their physical wellbeing.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Monitored children's play activities to verify safety.
- Established and maintained safe play environment for children.
- Engaged with children on individual basis to build positive relationships.
- Supervised children on playground to help develop physical and social skills.
Daycare Assistant
Breakthrough LLC
09.2023 - 11.2023
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Collaborated with lead teacher to develop daily schedules, lesson plans, and curriculum for diverse age groups.
- Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
- Organized materials for hands-on learning experiences that encouraged creativity and exploration in various subject areas.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Addressed behavioral concerns promptly by working closely with lead teachers and parents to implement corrective actions.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Restocked supplies and personal hygiene products for use by students.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Assisted in potty training and toilet hygiene.
- Handled daily administrative tasks efficiently to minimize time away from children.
Education
Certified - Physical Therapy
Penn Foster Career School
Scranton, PA01.2024
High School Diploma -
Bridgeport Military Academy
Bridgeport, CT06.2023
Skills
- Team Management
- Workload prioritization
- Cash Register Operation
- Policy Enforcement
- Task Allocation
- Supply Restocking
- Payment Processing
- Refunds and exchanges
- Task Delegation
- Stock replenishment
- Team Leadership
- Point of sale operation
- Multi-tasking skill
- Flexible Schedule
- POS Systems
- Cash Handling
- Customer Service
- Positive Attitude
- Interpersonal ability
- Customer Relations
- Opening and closing procedures
- Workplace Safety
- Punctual and Reliable
- Adaptability and Dependability
- Attention to Detail
- Order Taking
- Cleaning and sanitizing
- Professional Demeanor
- Excellent Communication
- Multitasking Abilities
- Cash handling and management
- Liquor Law Compliance
- Customer service excellence
Timeline
Cashier Team Leader
Total Mortgage Arena
10.2023 - Current
Daycare Assistant
Breakthrough LLC
09.2023 - 11.2023
Babysitter
Consuelo Ruiz
05.2021 - Current
Certified - Physical Therapy
Penn Foster Career School
High School Diploma -
Bridgeport Military Academy
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