A self-motivated, highly personable individual, who constantly strived to be the best. Always finding ways to better myself and those around me to achieve goals and more. Seeking a role to show my strong leadership skills, ability to learn, protect, and maintain great work ethics. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
• Make calls to confirm appointments and reschedule, when applicable.
• Manage voice mail and phone forwarding after hours.
• Obtain and enter accurate demographic information into EMR or provided database (address, telephone number, insurance, etc.).
• Schedule appointments for patients (review appointment date, time, provider, and location for accuracy).
• Interpret patient accounts and explain billing information.
• Manage fax server and process all incoming and outgoing faxes accurately.
• Scan all medical records and documentation into patient chart.
• Check in to include collecting and posting payments, patient intake, and updating patient demographics.