Tatiana Sarge
Lantana
Summary
Reliable worker serving customer needs in any work environment. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual and approachable.
Overview
6
6
years of professional experience
Work History
Lead Busser
Miller's Ale House
01.2024 - Current
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
- Supported the waitstaff in taking orders from customers as needed, demonstrating flexibility in job responsibilities.
- Demonstrated strong teamwork abilities by consistently collaborating with colleagues across departments, fostering a cooperative work environment that led to increased productivity and enhanced guest satisfaction.
Practice Coordinator
Paley Orthopedic & Spine institute
02.2023 - 01.2024
- Casting, Scheduling diagnostic procedures, Patient Care during a clinic including patient flow through the exam and x-ray rooms, distribution of phone calls, coordinates the day to day needs related to operations for both staff and patients
- Answers patient inquiries, and fields messages and requests directed to the surgeon
- Took payments for front end staff as well as the admins and made deposits to the bank
- Filed and managed all payment reports and financial packets.
Receptionist
Florida Healthcare Associates
08.2022 - 01.2023
- Maintained cash receipts and completed all necessary paperwork to resolve any problems on the balance sheet, Checked in and checked out the patients ensuring accuracy of patient information as well as completeness of co-pays, charges, and insurance information, Maintained front office lobby area
- Received and distributed all incoming mail, Answered and handled all phone calls in a friendly and efficient manner.
Patient Access
Bascom Palmer Eye Institute
03.2021 - 08.2022
- Patient screening, Pod coordinating, Scan documents, Checking in patients, Call other facilities for medical needs in our clinic, Assist in appointment cancellations, Scheduling appointments.
Cashier/Stocker/Food Service Worker
Costco Wholesale
11.2018 - 07.2022
- Responsible for restocking assigned areas, counting inventory on merchandise
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Prepare and sell food to customers
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Pulls stock supplies and ingredients
- Clean kitchen and eating area
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Associates Degree - General Studies
Palm Beach State College
05.2024
High School Diploma -
John I Leonard
05.2019
Skills
- Communication
- Food Safety
- Resourcefulness
- Self-Motivation
- Multitasker
- Fast-Paced Environment
- Cleanliness
- Sanitation Standards
- Efficient Table Clearing
- Team Collaboration
- Safety awareness
- Effective problem solving
Languages
Spanish
Native or Bilingual
Timeline
Lead Busser
Miller's Ale House
01.2024 - Current
Practice Coordinator
Paley Orthopedic & Spine institute
02.2023 - 01.2024
Receptionist
Florida Healthcare Associates
08.2022 - 01.2023
Patient Access
Bascom Palmer Eye Institute
03.2021 - 08.2022
Cashier/Stocker/Food Service Worker
Costco Wholesale
11.2018 - 07.2022
Associates Degree - General Studies
Palm Beach State College
High School Diploma -
John I Leonard
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