Tatiana Stepanek
Miami,FL
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
10
10
years of professional experience
Work History
Sales Manager
Nsight Health
Miami, FL
03.2022 - 07.2024
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Ensured compliance with all applicable laws, regulations and standards.
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Provided expert coaching and training for new team members.
- Created detailed reports of team progress for management review.
- Maintained a positive working environment within the organization.
VIP Bottle Server Manager
SLS Hyde South Beach
South Beach, Miami, FL
12.2019 - 01.2021
- Greeted guests in a friendly and professional manner.
- Assisted management in resolving customer complaints in an efficient manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Worked closely with human resources to support employee management and organizational planning.
- Determined consumer needs to provide products and services appealing to larger market.
Operations Manager
Skyhighart Media
Washington , D.C
01.2015 - 04.2020
- Researched current trends in photography techniques and technologies in order to keep up-to-date on industry best practices.
- Maintained a library of digital images and provided access to staff members when needed.
- Provided direction and feedback to photographers during photo sessions to ensure desired results were achieved.
- Organized photo shoots with clients, models, makeup artists, stylists, and other professionals as needed.
Legal Assistant
Sandler Law LLC
Rockville, MD
06.2016 - 10.2017
- Assisted with document production and deposition preparation.
- Processed incoming mail on a daily basis.
- Updated databases with new information received from attorneys or clients.
- Scanned physical documents into electronic format for storage in a secure database system.
- Ensured that all paperwork was properly filed according to established procedures.
- Coordinated travel arrangements for attorneys as required by firm policy or client needs.
Education
Early Childhood Development
Laurel College
Laurel, MD05-2011
Skills
- Client Relationship Management
- Team Oversight
- Product Knowledge
- Rapport and relationship building
- Sales process
- Resolution-oriented
Timeline
Sales Manager
Nsight Health
03.2022 - 07.2024
VIP Bottle Server Manager
SLS Hyde South Beach
12.2019 - 01.2021
Legal Assistant
Sandler Law LLC
06.2016 - 10.2017
Operations Manager
Skyhighart Media
01.2015 - 04.2020
Early Childhood Development
Laurel College
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