Tatiana Stewart
8547 S Loomis Blvd,IL
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient and inpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes and patient health promotion thorough evidence based practice.
Overview
11
11
years of professional experience
Work History
Registered Nurse, Cardiac Telemetry
Advocate South Suburban Hospital
12.2023 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Reduced complications with timely identification of arrhythmias and intervention as needed.
- Proven ability to learn quickly and adapt to new situations.
Patient Account Specialist
Northwestern Memorial Hospital
02.2016 - 12.2023
- Accurately collected and verified patient demographic information for seamless recordkeeping.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
- Responded to calls, emails and live chats regarding scheduling, prescriptions and other coordination needs.
- Streamlined workflow for medical providers by obtaining necessary referrals and authorizations for services.
- Enhanced patient experience by efficiently managing referral processes and liaising with healthcare professionals.
Patient Access Representative
Loyola University Medical Center
03.2014 - 02.2016
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
- Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
- Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.
- Enhanced patient experience by efficiently managing referral processes and liaising with healthcare professionals.
EVS Technician
Advocate Christ Medical Center
06.2013 - 03.2015
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
- Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
- Assisted nursing staff with patient care tasks, improving overall efficiency and quality of care.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
Education
Bachelor of Science - Nursing
Chamberlain University
Addison, IL12.2023
Nursing School Experience
Associate of Science -
City Colleges of Chicago-Olive-Harvey College
Chicago, IL09.2019
Associate of Arts -
City Colleges of Chicago-Richard J Daley College
Chicago, IL05.2017
Skills
- Lab result interpretation
- Critical Care
- Chart updating
- Chronic Disease Management
- Appointment Scheduling
- Registration
- Scheduling/ insurance verification
- Telemetry monitoring
- Vital signs monitoring
- Epic Software Super-user
- Clinical Documentation
- HIPAA Compliance
- Software Implementation
- Experience in delivering care for orthopedic surgery, NICU, cardiac telemetry, med-surg, and internal medicine patients and providers
Timeline
Registered Nurse, Cardiac Telemetry
Advocate South Suburban Hospital
12.2023 - Current
Patient Account Specialist
Northwestern Memorial Hospital
02.2016 - 12.2023
Patient Access Representative
Loyola University Medical Center
03.2014 - 02.2016
EVS Technician
Advocate Christ Medical Center
06.2013 - 03.2015
Bachelor of Science - Nursing
Chamberlain University
Nursing School Experience
Associate of Science -
City Colleges of Chicago-Olive-Harvey College
Associate of Arts -
City Colleges of Chicago-Richard J Daley College
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