Tatiana Tawasha
Oakland,CA
Summary
Motivated Facilities Coordinator with over 10 years of experience in administrative positions and exceptional customer service and projected management skills. Delivering well-developed action preparedness plans, favorable vendor contracts and comprehensive regulations compliance.
Overview
14
14
years of professional experience
Work History
Facilities Coordinator
BeiGene
Emeryville, CA
11.2017 - Current
- Coordinate office inventory by restocking supplies and placing purchase orders.
- Greet incoming customers in a professional manner and provide friendly, knowledgeable assistance.
- Prepare packages for shipment, pickup or courier delivery to customers.
- Manage office supplies, vendors, organization and upkeep.
- Stock new hire desk with standard office supplies.
- Assist with event planning for company social gatherings and parties.
- Keep organized receipt of all incoming orders for budget purposes
- Managing expense reports for my manager and applying the cost to the correct department.
- In charge of helping employees sign up to receive weekly covid testing kits.
- Answering all incoming calls
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment
- Served as point of contact for internal and external customers seeking support and information
- Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment
- Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling
- Assisted with meetings and conference room reservations
- Prepared action plans to establish procedures for various emergency situations
- Communicated with general managers and facility teams regarding upcoming repairs and projects
- Ordered, maintained and distributed supplies and inventory
- Developed and oversaw budgets for facilities and worked within cost restraints
Concierge
First Security Services
Emeryville, CA
09.2015 - 11.2017
- Greeting all tenants and visitors and offering assistance in direction.
- Make reservations for tenants, such as for dinners, meetings, or on site events and parties.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Drafting tenant license agreements for reservations Sending detailed checklists regarding upcoming reservations Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Perform office duties on temporary basis when needed.
- Provide food and beverage services to guests.
- Clean and tidy tenant lounge.
- Building client partnerships with nearby hotels Answering phones on medium call volume.
- Established business relationships with our vendors
- Identified issues, analyzed information and provided solutions to problems
- Exceeded goals through effective task prioritization and great work ethic
- Proved successful working within tight deadlines and fast-paced atmosphere
- Carried out day-to-day duties accurately and efficiently
Lead Day Officer
Universal Protection Services
San Mateo, CA
05.2013 - 09.2015
- Providing top quality customer service, responsible for training officers on site rules, creating maps and site directories for employees and visitors.
- Answering/transferring incoming calls on medium call volume, issuing badges to appropriate individuals, ensuring all guests checking in/out accordingly, emailing all issued/returned badges, setting up access for employees and ensuring badges are issued to appropriate individuals.
- Create, maintain and enter information into databases.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Maintain scheduling and event calendars.
- Created daily parking audit to ensure VP reserved parking spaces were not being occupied by unauthorized vehicles.
Lead Day Officer
G4S Secure Solutions
Union City, CA
10.2008 - 06.2013
- At Bank Of America's Union City Lockbox.
- Managed up to 7 officers daily, created schedules, conducted weekly meetings to ensure client satisfactory and make room for improvements.
- Responsible for keeping labor cost down while effectively scheduling flex officers when needed.
- Entrusted with securing sensitive tax payer's information, while enforcing rules and regulations stipulated by IRS.
- Observed all incoming and outgoing traffic.
- Monitored Closed Circuit Television of 157 cameras.
- Performed playback on critical events.
- Investigate and prepare reports on incidents, accidents, and suspicious activity.
- Obtained Critical Facility Officer Certification, CPR and First Aid Certification.
- Proved successful working within tight deadlines and fast-paced atmosphere
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Improved operations through consistent hard work and dedication
Education
High School Diploma - General
Encinal High School
Alameda, CA06.2006
Skills
- Work orders
- Excellent Communication
- Outstanding interpersonal customer service
- Strong leadership and organizational skills
- Self-directed
- Dependable and reliable
- Proficient in Concur expense reporting
- Proficient in Office 365, Word and some excel
Personal Information
Friendly and enthusiastic with 16 years of specialization in strong customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Timeline
Facilities Coordinator
BeiGene
11.2017 - Current
Concierge
First Security Services
09.2015 - 11.2017
Lead Day Officer
Universal Protection Services
05.2013 - 09.2015
Lead Day Officer
G4S Secure Solutions
10.2008 - 06.2013
High School Diploma - General
Encinal High School
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