Overview
Work History
Education
Skills
Timeline
Generic

Tatiana Tejada

Orlando,FL

Overview

3
3
years of professional experience

Work History

Sales Associate

Gap
06.2023 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Lead Key Holder

Cotton On Kids
02.2023 - 01.2024
  • Increased sales revenue by implementing strategic selling techniques and fostering strong customer relationships.
  • Promoted a positive work environment with clear communication, teamwork, and professional development opportunities for staff members.
  • Handled escalated customer issues professionally, resolving problems quickly while maintaining high levels of customer satisfaction.
  • Managed daily cash handling procedures accurately while maintaining strict adherence to loss prevention guidelines.
  • Led team meetings regularly to review sales goals/targets as well as track individual progress towards said objectives.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Receptionist

Vector Marketing Company
03.2021 - 09.2022
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Associate of Arts - Neuroscience

Valencia College
Orlando, FL
12.2024

High School Diploma -

Lake Nona High School
Orlando, FL
05.2022

Skills

  • Promotional support
  • Business Development
  • Inventory Control
  • Upselling
  • Display Setup
  • Customer Service
  • Money Handling
  • Time Management
  • Social Media Marketing
  • Cash Handling Accuracy
  • Data Entry
  • File Management
  • Bookkeeping
  • Scheduling
  • Office Management

Timeline

Sales Associate

Gap
06.2023 - Current

Lead Key Holder

Cotton On Kids
02.2023 - 01.2024

Receptionist

Vector Marketing Company
03.2021 - 09.2022

Associate of Arts - Neuroscience

Valencia College

High School Diploma -

Lake Nona High School

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Tatiana Tejada