Tatiana Thompson
Orange,CA
Summary
At Netpower, Inc., I honed my expertise in office management and staff hiring, significantly enhancing operational efficiency. Leveraging strong vendor engagement and bookkeeping skills, I streamlined payment processes and improved customer relations, ensuring project and financial management were executed flawlessly. My proactive approach and administrative support fostered a collaborative and productive work environment.
Overview
7
7
years of professional experience
Work History
Office Manager
Netpower, Inc.
11.2017 - Current
Accounts Receivable & Payable Management
- Managed weekly/bi-weekly receivables, invoicing, and follow-up on payments.
- Drafted estimates, customized billing packets, and handled lien releases.
- Entered vendor invoices, reconciled statements, and managed lines of credit.
Project Management
- Coordinated subcontractors, equipment retrievals, scheduling, and orders for ongoing projects.
- Participated in bi-weekly client calls to track project progress.
Fleet & Insurance Management
- Managed vehicle registrations, claims, and insurance documentation.
- Maintained COIs and liaised with insurance agents to ensure policy compliance.
HR & Payroll
- Handled employee onboarding, payroll processing, and discrepancy resolution.
- Drafted warning notices, managed vacation/sick leave, and maintained employee records.
Licenses & Permits
- Oversaw business licenses, permit acquisition, and fee management.
Customer Relations
- Built strong relationships with clients, serving as their primary point of contact.
Education
Bachelor of Science - Business Administration
California State University - Long Beach
Long Beach, CA06-2016
Skills
- Staff Management
- Staff hiring
- Bookkeeping
- Vendor engagement
- Billing
- Administrative Support
- Office Management
- Data Entry
- Payroll Processing
- Expense Reporting
Timeline
Office Manager
Netpower, Inc.
11.2017 - Current
Bachelor of Science - Business Administration
California State University - Long Beach
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