Tatiana Villa
Killeen
Summary
Experienced and highly motivated medical assistant with over 3 years of hands-on experience and a proven track record of strong organizational skills. Proficient in venipuncture, EMR systems, and providing exceptional patient care, always maintaining a professional demeanor. Committed to personal and professional growth within a reputable organization. Excels in managing high-volume workloads while consistently upholding respect and integrity in all patient interactions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Unit Clerk
Cedar crest behavioral Hospital & RTC
Belton, TX
01.2024 - 01.2025
- Maintain clean and organized work station, ensuring efficient workflow and compliance
- Print and manage H&P's, Labs, and medication consents, ensuring timely processing
- Coordinate discharge procedures, including paperwork, patient belongings, and physician signatures
- Handle patient and department communications, ensuring accurate message delivery and call transfers
- Collaborate with Admissions and medical staff to stay informed on patient care and logistics
- Manage comprehensive patient documentation, ensuring accurate records and efficient communication across departments for seamless healthcare delivery
- Coordinate with multidisciplinary teams to facilitate smooth patient admissions, discharges, and visits, enhancing overall hospital operations
- Streamline administrative processes, including file organization and supply management, to boost operational efficiency in the Nurse's Station
- Provide crucial support during staff shortages, demonstrating versatility by assisting Behavioral Techs and responding to emergency codes
- Implement effective communication strategies to maintain up-to-date patient care information, fostering collaboration among physicians, nurses, and therapists
- Streamline administrative processes at Cedar Crest Behavioral Hospital, enhancing operational efficiency in the Nurse's Station through meticulous file organization
Janitor
ABM Industries Inc.
Georgetown, TX
08.2023 - 01.2024
- Empty garbage cans and replace bags, ensuring a clean environment daily
- Remove stains and dust from surfaces using appropriate cleaning solutions
- Polish furniture and wipe stainless steel appliances for a pristine appearance
- Clean and vacuum carpet areas, maintaining a tidy workspace
- Sweep, mop, and scrub building floors to ensure cleanliness
- Clean and supply restrooms, maintaining hygiene standards
- Maintained pristine facility conditions through meticulous cleaning, sanitization, and waste management
- Ensured optimal supply inventory and adhered to safety protocols
- Streamlined cleaning processes, enhancing efficiency and reducing turnaround time
- Implemented eco-friendly cleaning solutions, contributing to sustainability efforts
- Coordinated with team members to ensure comprehensive coverage of all facility areas
- Responded promptly to special cleaning requests, enhancing occupant satisfaction
- Proposed and implemented new cleaning techniques, improving overall cleanliness and reducing chemical usage
- Adapted quickly to evolving health and safety standards
- Maintained a positive attitude while addressing diverse cleaning challenges
- Assisted colleagues during peak periods, fostering a teamwork-oriented environment
Teacher
Just for Tots #5
Killeen, TX
03.2021 - 01.2023
- Prepared and maintained classroom environments ensuring cleanliness and safety for 20+ students daily
- Facilitated daily activities and curriculum, enhancing student engagement and learning outcomes
- Monitored student attendance and meal times, ensuring adherence to schedules and dietary needs
- Conducted regular sanitation of classroom and restroom areas, promoting a hygienic learning space
- Fostered nurturing environment for young learners, implementing daily curriculum and ensuring safety protocols while maintaining cleanliness standards
- Managed comprehensive childcare duties including meal service, diaper changes, and classroom sanitation, adhering to strict hygiene practices
- Coordinated with team to execute daily activities, promote student engagement, and maintain a structured, stimulating learning atmosphere
- Championed early childhood development through interactive lessons, fostering social skills and cognitive growth in a vibrant classroom setting
- Streamlined classroom operations, enhancing efficiency in daily routines while prioritizing individual student needs and developmental milestones
Quality Control Inspector
Ragozzino Foods
Meriden, CT
03.2019 - 02.2021
- Inspected and calibrated equipment, ensuring optimal performance and product quality
- Conducted periodic line checks, confirming compliance with product specifications
- Monitored production line settings, documenting findings for quality assurance
- Verified product temperature and weight, maintaining high standards throughout production
- Reported deficiencies to management, implementing corrective actions promptly
- Implemented rigorous quality control procedures, enhancing product consistency and reducing defects in production line operations
- Meticulously inspected and calibrated equipment, ensuring optimal performance and compliance with stringent product specifications
- Streamlined monitoring processes for product temperature and weight, leading to improved efficiency and adherence to quality standards
- Coordinated with team members to maintain PPE availability and adherence, fostering a safety-first culture in the production environment
- Developed and implemented enhanced line check procedures, resulting in more accurate compliance assessments and proactive issue resolution
Stay at Home Mom
Family
New York, NY
08.2017 - 02.2019
- I had a challenging but important period in my life, taking time off work to care for both my newborn and my 10-year-old. Balancing the needs of a disabled newborn while homeschooling my older child during the pandemic was overwhelming at times. However i manage to juggle everything, and there are so many lessons and moments from that time that stand out to me. I gained a lot of valuable knowledge and skills during that time, especially regarding my daughters medical needs. It was both empowering and emotional to learn how to care for her in such a hands-on way. Caring for an ostomy bag and a feeding tube required a lot of attention and precision and i took on the responsibility of learning and mastering that care for my daughter. I found enjoyment in the process, it was rewarding to see her care improve with my effort , love and dedication. Getting comfortable with these aspects of her care with support and resources that helped guide me along the way.
Medical Assistant
Flushing Hospital Medical Center
Flushing, NY
10.2016 - 06.2017
- Accompanied patients to examination rooms, ensuring comfort and readiness for visits
- Verified patient information through interviews and medical history reviews, confirming visit purposes
- Reconciled medications and entered data into EMR system, enhancing accuracy and patient safety
- Recorded vital signs for adults and pediatric patients, supporting comprehensive care
- Assisted healthcare providers during exams, improving patient care delivery
- Streamlined patient intake process, reducing wait times and enhancing overall visit efficiency at Flushing Hospital Medical Center
- Meticulously managed EMR system, ensuring accurate medication reconciliation and comprehensive patient history documentation
- Provided compassionate care during examinations, fostering a comfortable environment for diverse patient populations
- Optimized medical supply inventory, implementing a system that prevented stockouts and reduced waste
- Partnered with healthcare providers to deliver seamless patient care, from initial intake to post-examination follow-ups
Education
Associate's degree - Medical Assisting
ASA Institute
New York05.2015
Skills
- Venipuncture
- EMR Systems
- Vital Signs
- Patient Care
- Bilingual
- Customer service
- Organizational skills
- Office experience
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft Powerpoint
- Blood sampling
Certification
CPR Certification
Timeline
Unit Clerk
Cedar crest behavioral Hospital & RTC
01.2024 - 01.2025
Janitor
ABM Industries Inc.
08.2023 - 01.2024
Teacher
Just for Tots #5
03.2021 - 01.2023
Quality Control Inspector
Ragozzino Foods
03.2019 - 02.2021
Stay at Home Mom
Family
08.2017 - 02.2019
Medical Assistant
Flushing Hospital Medical Center
10.2016 - 06.2017
Associate's degree - Medical Assisting
ASA Institute