Tatiana Villa
Killeen
Summary
Experienced and highly motivated medical assistant with over 3 years of hands-on experience and a proven track record of strong organizational skills. Proficient in venipuncture, EMR systems, and providing exceptional patient care, always maintaining a professional demeanor. Committed to personal and professional growth within a reputable organization. Excels in managing high-volume workloads while consistently upholding respect and integrity in all patient interactions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Unit Clerk
Cedar crest behavioral Hospital & RTC
01.2024 - 01.2025
- Maintain clean and organized work station, ensuring efficient workflow and compliance
- Print and manage H&P's, Labs, and medication consents, ensuring timely processing
- Coordinate discharge procedures, including paperwork, patient belongings, and physician signatures
- Handle patient and department communications, ensuring accurate message delivery and call transfers
- Collaborate with Admissions and medical staff to stay informed on patient care and logistics
- Manage comprehensive patient documentation, ensuring accurate records and efficient communication across departments for seamless healthcare delivery
- Coordinate with multidisciplinary teams to facilitate smooth patient admissions, discharges, and visits, enhancing overall hospital operations
- Streamline administrative processes, including file organization and supply management, to boost operational efficiency in the Nurse's Station
- Provide crucial support during staff shortages, demonstrating versatility by assisting Behavioral Techs and responding to emergency codes
- Implement effective communication strategies to maintain up-to-date patient care information, fostering collaboration among physicians, nurses, and therapists
- Streamline administrative processes at Cedar Crest Behavioral Hospital, enhancing operational efficiency in the Nurse's Station through meticulous file organization
Janitor
ABM Industries Inc.
08.2023 - 01.2024
- Empty garbage cans and replace bags, ensuring a clean environment daily
- Remove stains and dust from surfaces using appropriate cleaning solutions
- Polish furniture and wipe stainless steel appliances for a pristine appearance
- Clean and vacuum carpet areas, maintaining a tidy workspace
- Sweep, mop, and scrub building floors to ensure cleanliness
- Clean and supply restrooms, maintaining hygiene standards
- Maintained pristine facility conditions through meticulous cleaning, sanitization, and waste management
- Ensured optimal supply inventory and adhered to safety protocols
- Streamlined cleaning processes, enhancing efficiency and reducing turnaround time
- Implemented eco-friendly cleaning solutions, contributing to sustainability efforts
- Coordinated with team members to ensure comprehensive coverage of all facility areas
- Responded promptly to special cleaning requests, enhancing occupant satisfaction
- Proposed and implemented new cleaning techniques, improving overall cleanliness and reducing chemical usage
- Adapted quickly to evolving health and safety standards
- Maintained a positive attitude while addressing diverse cleaning challenges
- Assisted colleagues during peak periods, fostering a teamwork-oriented environment
Teacher
Just for Tots #5
03.2021 - 01.2023
- Prepared and maintained classroom environments ensuring cleanliness and safety for 20+ students daily
- Facilitated daily activities and curriculum, enhancing student engagement and learning outcomes
- Monitored student attendance and meal times, ensuring adherence to schedules and dietary needs
- Conducted regular sanitation of classroom and restroom areas, promoting a hygienic learning space
- Fostered nurturing environment for young learners, implementing daily curriculum and ensuring safety protocols while maintaining cleanliness standards
- Managed comprehensive childcare duties including meal service, diaper changes, and classroom sanitation, adhering to strict hygiene practices
- Coordinated with team to execute daily activities, promote student engagement, and maintain a structured, stimulating learning atmosphere
- Championed early childhood development through interactive lessons, fostering social skills and cognitive growth in a vibrant classroom setting
- Streamlined classroom operations, enhancing efficiency in daily routines while prioritizing individual student needs and developmental milestones
Quality Control Inspector
Ragozzino Foods
03.2019 - 02.2021
- Inspected and calibrated equipment, ensuring optimal performance and product quality
- Conducted periodic line checks, confirming compliance with product specifications
- Monitored production line settings, documenting findings for quality assurance
- Verified product temperature and weight, maintaining high standards throughout production
- Reported deficiencies to management, implementing corrective actions promptly
- Implemented rigorous quality control procedures, enhancing product consistency and reducing defects in production line operations
- Meticulously inspected and calibrated equipment, ensuring optimal performance and compliance with stringent product specifications
- Streamlined monitoring processes for product temperature and weight, leading to improved efficiency and adherence to quality standards
- Coordinated with team members to maintain PPE availability and adherence, fostering a safety-first culture in the production environment
- Developed and implemented enhanced line check procedures, resulting in more accurate compliance assessments and proactive issue resolution
Stay at Home Mom
Family
08.2017 - 02.2019
- I had a challenging but important period in my life, taking time off work to care for both my newborn and my 10-year-old. Balancing the needs of a disabled newborn while homeschooling my older child during the pandemic was overwhelming at times. However i manage to juggle everything, and there are so many lessons and moments from that time that stand out to me. I gained a lot of valuable knowledge and skills during that time, especially regarding my daughters medical needs. It was both empowering and emotional to learn how to care for her in such a hands-on way. Caring for an ostomy bag and a feeding tube required a lot of attention and precision and i took on the responsibility of learning and mastering that care for my daughter. I found enjoyment in the process, it was rewarding to see her care improve with my effort , love and dedication. Getting comfortable with these aspects of her care with support and resources that helped guide me along the way.
Medical Assistant
Flushing Hospital Medical Center
10.2016 - 06.2017
- Accompanied patients to examination rooms, ensuring comfort and readiness for visits
- Verified patient information through interviews and medical history reviews, confirming visit purposes
- Reconciled medications and entered data into EMR system, enhancing accuracy and patient safety
- Recorded vital signs for adults and pediatric patients, supporting comprehensive care
- Assisted healthcare providers during exams, improving patient care delivery
- Streamlined patient intake process, reducing wait times and enhancing overall visit efficiency at Flushing Hospital Medical Center
- Meticulously managed EMR system, ensuring accurate medication reconciliation and comprehensive patient history documentation
- Provided compassionate care during examinations, fostering a comfortable environment for diverse patient populations
- Optimized medical supply inventory, implementing a system that prevented stockouts and reduced waste
- Partnered with healthcare providers to deliver seamless patient care, from initial intake to post-examination follow-ups
Education
Associate's degree - Medical Assisting
ASA Institute
New York05.2015
Skills
- Venipuncture
- EMR Systems
- Vital Signs
- Patient Care
- Bilingual
- Customer service
- Organizational skills
- Office experience
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft Powerpoint
- Blood sampling
Certification
CPR Certification
Timeline
Unit Clerk
Cedar crest behavioral Hospital & RTC
01.2024 - 01.2025
Janitor
ABM Industries Inc.
08.2023 - 01.2024
Teacher
Just for Tots #5
03.2021 - 01.2023
Quality Control Inspector
Ragozzino Foods
03.2019 - 02.2021
Stay at Home Mom
Family
08.2017 - 02.2019
Medical Assistant
Flushing Hospital Medical Center
10.2016 - 06.2017
Associate's degree - Medical Assisting
ASA Institute
CPR Certification
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