Tatiana Wells
Harvey,IL
Summary
Knowledgeable background in ICU settings. Proven track record of supporting patients through critical care processes and collaborating with interdisciplinary teams. Demonstrated skills in patient monitoring and emergency response.
Professional Patient Care Technician with substantial experience in critical care environments. Adept at supporting medical teams, ensuring high-quality patient care, and adapting to changing needs. Recognized for strong teamwork, reliability, and proficiency in patient monitoring, emergency response, and medical documentation. Known for effective communication, compassion, and results-driven approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Care Technician, ICU
Advocate Christ Medical Center
Oak Lawn, IL
10.2018 - 05.2025
- Demonstrated adaptability while working alongside various medical teams including respiratory therapists, dietitians, case managers, and social workers to provide comprehensive patient care.
- Utilized strong problem-solving skills to address unforeseen challenges or complications that arose during daily tasks efficiently under pressure.
- Improved ICU efficiency by promptly responding to call lights and coordinating patient needs with medical staff.
- Supported patients during recovery periods with proper positioning techniques, wound care, and hygiene assistance.
- Contributed to a positive ICU environment by collaborating effectively with interdisciplinary team members on patient care plans.
Clinical Administrative Assistant
Children’s Habilitation Center Nursing Home
Harvey, IL
03.2016 - 03.2025
- Registered new patients into computer system and verified addresses, telephone numbers and insurance information.
- Assisted in maintaining a clean reception area, creating a welcoming atmosphere for patients upon arrival to the clinic setting.
- Enhanced team productivity by organizing staff meetings, agendas, and minutes.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Conducted patient intake interviews, recording and documenting relevant information.
Restorative Certified Nursing Assistant
Aperion Care
Oak Lawn, IL
03.2017 - 01.2021
- Adhered to safety protocols during transfers and ambulation, minimizing the risk of injury or accidents for both patients and staff.
- Provided physical therapy support for improved patient mobility and functionality.
- Completed comprehensive training in dementia care practices, applying knowledge to improve outcomes for affected individuals.
- Administered variety of therapeutic treatments to patients such as range of motion, progressive mobility exercises and speech therapy.
- Communicated effectively with patients to identify needs and establish comfortability level throughout therapeutic exercises.
- Operated equipment appropriately and according to user instructions, reporting damaged or malfunctioning equipment.
- Assisted patients in development of eating, dressing and grooming skills.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Unit Secretary
The Villa At South Holland
16300 Wausau Ave South Holland IL
11.2015 - 03.2017
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
- Maintained current and accurate medical records for patients.
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
- Maintained clean and organized front desk, contributing to welcoming environment for patients and visitors.
- Scheduled patient appointments to maximize healthcare provider availability.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Head Certified Nursing Assistant
Manor Care Health Services
Palos Heights, IL
03.2013 - 12.2015
- Promoted a safe and clean environment for patients by enforcing strict infection control procedures among staff members.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Led daily interdisciplinary team meetings to discuss patient progress, coordinate care plans, and identify opportunities for improvement in overall patient experience.
Education
Bachelor of Science - Nursing
Moraine Valley Community College
Palos Hills, IL05-2028
Associate of Science - Clinical Massage
Soma Institute Massage Therapy School
Chicago, IL06-2021
High School Diploma -
Richsouth High School
Richton Park, IL07-2010
Skills
- Communication
- Time management
- Problem solving
- Leadership
- Positive attitude
- Understanding equipment functions
- Medical terminology
- Technical skills/computer savvy
- Office administrator skills
- Attention to details
- Emergency response preparedness
- Catheter care
- Clinical training
- Hospice and palliative care
- Qualified in patient transport
- Body mechanics knowledge
- Certified in CPR/AED
Certification
- CNA - Certified Nursing Assistant
- CPCT/A - Patient Care Technician/Assistant
Timeline
Patient Care Technician, ICU
Advocate Christ Medical Center
10.2018 - 05.2025
Restorative Certified Nursing Assistant
Aperion Care
03.2017 - 01.2021
Clinical Administrative Assistant
Children’s Habilitation Center Nursing Home
03.2016 - 03.2025
Unit Secretary
The Villa At South Holland
11.2015 - 03.2017
Head Certified Nursing Assistant
Manor Care Health Services
03.2013 - 12.2015
Bachelor of Science - Nursing
Moraine Valley Community College
Associate of Science - Clinical Massage
Soma Institute Massage Therapy School
High School Diploma -
Richsouth High School