Senior UX/UI Designer with 20+ years of experience creating user-centered designs for mobile and SaaS applications. Expert in translating business goals into intuitive experiences through extensive research, wireframes, prototypes, and design systems. Proven track record of enhancing user satisfaction and delivering impactful results. Highly organized, dependable, and skilled at managing multiple priorities to contribute to team success.
Overview
19
19
years of professional experience
Work History
Senior UX/UI Designer
NFI - National Freight Industries
10.2021 - Current
Lead and design key projects (FleetView, Customer Alert App, Customer Portal NFI VIA), driving strategic design and UX decisions that increase user satisfaction by 25% and engagement by 30%.
Manage 10+ projects simultaneously, maintaining 100% on-time delivery through effective communication with developers and stakeholders.
Direct the creation of 200+ wireframes, prototypes, and a comprehensive component library, enhancing usability and ensuring consistent design across 15+ platforms.
Improve user experience by 35% through usability testing and feedback analysis, resulting in more intuitive and accessible interfaces.
Collaborate with cross-functional teams to seamlessly integrate design elements, ensuring the delivery of 500+ high-quality visual assets within deadlines.
Streamline navigation and simplify processes, reducing user task completion time by 40%, significantly boosting overall customer satisfaction.
Senior UX/UI Design Engineer
University of Georgia (UGA)
11.2017 - 05.2022
Designed and developed a fully responsive, mobile-friendly scientific website from scratch, attracting over 2,000 users per month within the first year.
Collaborated with stakeholders and users to define and implement innovative solutions, resulting in a 30% increase in user engagement and satisfaction.
Led the development of information architecture and content strategy in an Agile environment, ensuring seamless user experiences across 32 mobile and web pages, 4 branded templates, 6 brochures, and 497 icons, images, and graphics.
Performed human-centered research and UI/UX design following best practices, improving product usability by 40% and aligning with modern trends.
Developed and implemented cross-browser and cross-platform interfaces, showcasing strong programming skills and enhancing accessibility.
Managed digital platforms (Google Analytics, YouTube, Twitter, Pinterest, SlideShare), optimizing content and increasing visibility and user interaction by 50%.
Mentored junior engineers and fostered innovation within the team, improving project completion rates and driving product quality through rigorous design reviews.
Senior Visual Designer
J.C. Penney Inc.
05.2005 - 07.2018
Created impactful visual displays that drove sales and increased customer engagement, often leading to purchases beyond immediate needs.
Developed and presented innovative designs, enhancing client relationships and brand loyalty.
Collaborated with cross-functional teams to ensure consistent and effective visual strategies.
Managed a team of 6-10 members, optimizing workflow and exceeding quality service goals.
Designed and reworked over 10,000 displays, consistently aligning with company objectives.
Redesigned 23 departments, resulting in sales increases of up to 380%.
Education
Master of Science (MS), User Experience Design -
Kent State University
Kent, OH
12.2022
UX / UI Design - Certificate -
Springboard
10.2017
Bachelor of Science (BS), Computer Science -
University of North Georgia
Dahlonega, GA
12.2016
Skills
User research and validation
Wire-framing, prototyping, and mockups
Information architecture
Interaction design
Usability and accessibility
Usability testing and feedback analysis
Design system development
UX best practices and responsive design Color, space, typography, and iconography application