Summary
Overview
Work History
Education
Skills
Church
Languages
Timeline
Generic

Tatiana Zelaya

Hyattsville,MD

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills love to help anyone can with the best abilities. Always seek to learn new things and seek new opportunities.

Overview

3
3
years of professional experience

Work History

Receptionist

Moloney Law
05.2023 - Current
  • Greeted incoming Clients professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phones promptly and directed incoming calls to the correct offices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Safeguarded sensitive information by adhering to strict confidentiality protocols regarding client records and personnel files.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Kept reception area clean and neat to give visitors a positive first impression.managed calendar for attorneys
  • Supported administrative staff with accurate data entry, filing, and document management tasks.
  • Contributed to team success by cross-training in various administrative roles for seamless coverage during absences or peak periods.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Cashier Team Lead

Koons Of Silver Spring
09.2022 - 04.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Preschool Teacher's Assistant

Maryland Child Services
10.2021 - 11.2022
  • Maintained a tidy and clean classroom consistent with safety and health standards.
  • I interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.
  • Assisted with school field trips and special events by collecting permission slips and payments.
  • Engaged and entertained children through recreational and educational activities.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.

Education

High School Diploma -

James Hubert Blake High School
Silver Spring, MD
06.2022

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Office Administration
  • File Management
  • Tech-Savvy
  • Staff Management

Church

I am a Christian apostolic and prophet, i grew up in this church I go to church 4 times a week and love to be there, i am a Sunday school teacher, and love to sing at church is all ways after 7 on weekdays. as a Christian I only wear skirts and dress to be as modest as possible. We do many things with the youth which I enjoy. 

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Moloney Law
05.2023 - Current

Cashier Team Lead

Koons Of Silver Spring
09.2022 - 04.2023

Preschool Teacher's Assistant

Maryland Child Services
10.2021 - 11.2022

High School Diploma -

James Hubert Blake High School
Tatiana Zelaya