Rachael Gonzalez
Toledo,OH
Summary
Quality management professional with history of driving process improvements and ensuring compliance with stringent quality standards. Proven ability to collaborate effectively with cross-functional teams and achieve significant results. Known for reliability and adaptability in dynamic environments, with strong skills in process optimization and quality assurance.
Overview
11
11
years of professional experience
Work History
Quality Manager
IMCO Carbide and Tool
01.2023 - Current
- Developed and implemented quality control procedures to enhance product reliability.
- Conducted regular audits to ensure compliance with industry standards and regulations.
- Trained team members on quality assurance protocols and best practices.
- Analyzed product defects and initiated corrective actions to prevent recurrence.
- Utilized statistical process control tools to monitor production quality metrics.
- Maintained accurate documentation of quality inspections and test results for traceability purposes.
Recruitment Manager
All-in Staffing
06.2021 - 10.2022
- Developed recruitment strategies to attract top talent across diverse industries.
- Streamlined candidate screening processes, enhancing efficiency and reducing time-to-hire.
- Collaborated with hiring managers to understand staffing needs and job requirements.
- Utilized applicant tracking systems to manage candidate pipelines and improve data accuracy.
- Fostered relationships with external partners to expand sourcing channels and enhance brand visibility.
- Managed high-volume call environments while maintaining service quality and customer satisfaction.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Office Manager
Dr. Dasani and Associates
02.2015 - 05.2021
- Streamlined office operations to enhance workflow efficiency and reduce administrative delays.
- Managed scheduling and appointment coordination for multiple practitioners to optimize patient flow.
- Implemented office management software to improve data organization and retrieval processes.
- Oversaw inventory management, ensuring adequate supplies while minimizing excess costs.
- Led initiatives to enhance patient communication, resulting in improved satisfaction rates.
- Coordinated financial reporting and budgeting activities to support strategic decision-making processes.
Education
Associate of Science - Nursing
Northwest State Community College
Archbold, OH05-2007
Skills
- Quality control procedures
- Statistical process control
- Compliance audits
- Corrective action plans
- Documentation management
- Data analysis and reporting
- Office management software
- Inventory management
- Regulatory compliance
- Quality processes
- Product inspection
- Supplier relationship management
Timeline
Quality Manager
IMCO Carbide and Tool
01.2023 - Current
Recruitment Manager
All-in Staffing
06.2021 - 10.2022
Office Manager
Dr. Dasani and Associates
02.2015 - 05.2021
Associate of Science - Nursing
Northwest State Community College