Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tatiana J. Stewart

Dundalk,MD

Summary

Enthusiastic Program Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of complex projects that require solutions devised actively with empathy and training in leadership support and developments. Motivated to learn, grow and excel in Information Technology. With 12+ years of strong interpersonal and multitasking abilities, having maintained a history of leadership skills amid an excellent reputation for resolving problems and improving customer satisfaction.

Overview

14
14
years of professional experience
2
2
Certification

Work History

Community Support Specialist Coordinator

Pressley Ridge Towson
Towson, Maryland
09.2021 - 03.2022
  • Teach relevant life skills in their living environment consistently, weekly basis for up to one hour each week, in collective efforts to meet their life skills outcome goals.
  • Actively participate in monthly participant case plan meetings, FTDM meetings, and transitional plan meetings.
  • Administer and evaluate Casey Life skills Assessment, to establish goals with participants to work towards self-sufficiency and independence.
  • Managed internal databases such as My-Evolv and Ulti-pro.
  • Established networks to increase community awareness of new programs.
  • Worked with senior case managers to coordinate team development activities and trainings.
  • Managed over 6 team members and 35 participants to maintain consistent support and self-sufficiency skills.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Collaborated with team members to achieve target results

Recruitment Onboarding Specialist

Foundations Health
Exton, Pennsylvania
11.2019 - 07.2021
  • Leadership ability to work diligently with recruitment teams.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Assisted senior management with making key decisions by developing and submitting performance by 25% and compensation reports with status updates and improvement recommendations.

Program Supervisor

Brian’s House Inc
Levittown, Pennsylvania
10.2018 - 06.2021
  • Maintained weekly and monthly budgeting internally in Kronos.
  • Responsible for funding and budget input per individual ensuring that all disbursements are within budgeting guidelines.
  • Review timesheets and attendance records and correct any applicable inaccuracies.
  • Maintained rapports with all DHS and ODP advocating staff members.
  • Coached over 20 team members on productivity strategies, policy updates and performance improvement plan to accomplish challenging goals.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Provided ongoing direction and leadership for program operations.

Executive Director

Bright-way Services Inc
Feasterville, Trevose, Pennsylvania
05.2014 - 10.2018
  • Maintained weekly and monthly budgeting internally in Kronos.
  • Responsible for assurance and staff’s awareness with being complaint with overall supervision for all individuals supported
  • Directed and administered day-to-day operations with assurance of quality of care to over 30 elder population of adults, or younger individuals with disabilities
  • Recommend administrative strategies internally while managing over 40 team members.
  • Worked closely with organizational leadership and board of directors to strategically affect operational direction.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Provided exceptional counseling, case management, education and job training to diverse client base.

Education

Master of Science - Health Administration

American Public University System
Charles Town, WV
11.2021

Master of Science - Health And Sports Sciences

American Public University Systems
Charles Town, WV
05.2017

Bachelor of Science - Biology(Pre-Med)

Bethune - Cookman University
Daytona Beach, FL
05.2017

Skills

  • Strategic Planning
  • Supervisory skills
  • Recruitment skills
  • Program Management
  • Social Work
  • Program Development
  • Microsoft Excel
  • Data entry
  • Microsoft Word
  • Customer service
  • Microsoft Outlook
  • Budgeting
  • Case Management
  • Crisis Intervention
  • Leading Employees
  • Compassionate Care
  • Customer Satisfaction
  • Intervention Strategies
  • Microsoft PowerPoint
  • Goal Development
  • Data Entry
  • Software Applications
  • Intervention Management
  • Staff Support

Certification

Coursera Google IT Support- Currently enrolled

Coursera Salesforce- Currently enrolled

Timeline

Community Support Specialist Coordinator

Pressley Ridge Towson
09.2021 - 03.2022

Recruitment Onboarding Specialist

Foundations Health
11.2019 - 07.2021

Program Supervisor

Brian’s House Inc
10.2018 - 06.2021

Executive Director

Bright-way Services Inc
05.2014 - 10.2018

Master of Science - Health Administration

American Public University System

Master of Science - Health And Sports Sciences

American Public University Systems

Bachelor of Science - Biology(Pre-Med)

Bethune - Cookman University

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Tatiana J. Stewart