Tatiana M Aguilar Hernandez
Jacksonville,FL
Summary
Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction through meticulous attention to detail and exceptional relationship-building skills. Excelled in fast-paced environments, leveraging strong decision-making and planning abilities to exceed productivity goals. Skilled in customer relations and inventory management, significantly improving upselling opportunities.
Overview
3
3
years of professional experience
Work History
In-home and Digital Shopper Associate
Walmart
04.2023 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
Construction Assistant
Ortiz Construction Corp
07.2022 - 02.2023
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Utilized construction tools and machinery to effectively complete job site projects.
Education
Certification - Business Leadership
Bellevue University
Bellevue, NE02-2024
High School Diploma -
Englewood High School
Jacksonville06-2022
Skills
- Customer relations
- Relationship building
- Attention to detail
- Decision-making
- Planning and organization
- Verbal and written communication
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
In-home and Digital Shopper Associate
Walmart
04.2023 - Current
Construction Assistant
Ortiz Construction Corp
07.2022 - 02.2023
Certification - Business Leadership
Bellevue University
High School Diploma -
Englewood High School
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