I am highly driven, personable and creative professional. I have experience in clerical, retail, guest services as well as hospitality. I hope to bring my strong professional background in these fields, education and skills to your organization.
Key Strengths include:
* Dynamic Professional *who successfully prioritizes and multitasking while wearing many 'hats"
* Strong Communicator *with the ability to collaborate effectively with diverse clientele
* Organized Project Manager *with meticulous attention to detail while meeting all deadlines
* Innovative Problem-Solver *who thinks outside the box to find effective, permanent solutions
Overview
19
19
years of professional experience
Work History
Teacher Aide
Hughes CDC
.1 -1 - .1 -1
Clerical support under the supervision of the Office Manager including filing.
Maintained and organized supplies and completed task using Copying and Faxing machines.
Arranged conference calls and booked meetings as well as set up conference rooms and assisted other office staff on special projects, parties, events and Ran errands.
Managed and distributed the mail and other office documents.
Assisted teachers in the toddler and infant rooms assisted with maintaining a healthy and safe environment.
Coordinated, organized and participated in field trips, recreational activities.
Ensured that all sanitation protocol was followed on a daily and supplies were readily available.
Created many mind stimulating images and room décor for the children.
Supervised the beginning to end of all after school plays, fashion shows, and award shows.
Expanded the children's learning experience by introducing new and effective learning methods.
Retail / Cashier
YMCA Bethesda, Md
12.2015 - Current
Ensured customer satisfaction by familiarizing myself to each customer.
Management of the drive thru for efficient time and customer satisfaction.
Effectively exchanging all money and product transactions for a speedy and efficient delivery.
Managing displays, organizing products for better sales using back room equipment such as folding and steaming machines.
Worked the cash register kept inventory of sales and stock rooms.
Guest Services.
Using my communication and people skills talking listening and helping resolve conflicts with customers.
An expert communicator able to listen effectively to find the root cause of issues, solving customer issues, sometimes without seeing the actual problem first hand, while communicating clearly and friendly to solve the issue keeping the customer happy.
Having patience to deal with confused or irritated customers in a professional manner even in stressful situations.
Working at the many guest booth service stations, lost and found, assisting guest in wheelchairs from the stands, helping find lost guest and also working the jungle gym and children's activities.
Paul's Bakery
Washington DC
08.2013 - 09.2015
Front Line Cashier
Popeye's Restaurant
Washington, DC
12.2009 - 07.2011
Teacher's Aide/Admin Assistant
I Care Development Center
Washington, DC
02.2010 - 06.2010
Teacher Aide/Office Assistant
Hughes C.D.C
, Washington
03.2007 - 06.2008
10.2005 - 05.2006
McDonalds Hyattsville, Md., (Drive Thru/ Front End Cashier.
Child and Youth Program Assistant at New Beginnings CDC / Expanding Horizons CDCChild and Youth Program Assistant at New Beginnings CDC / Expanding Horizons CDC
Senior Oncology Staff Fellow at U.S. Food and Drug Administration, CDER, Oncology Center of ExcellenceSenior Oncology Staff Fellow at U.S. Food and Drug Administration, CDER, Oncology Center of Excellence