TATIANE SILVA DE FARIAS
Alexandria,VA
Summary
Contact Experienced Administrator adept in organizing, coordinating, and executing daily administrative tasks to support multiple departments and personnel. Possesses strong organizational and problem-solving skills, as well as excellent customer service and communication skills. Able to handle complex tasks with ease and professionalism. Ready to make an immediate contribution to your organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Owner
TF Export - Import Export Business
03.2023 - Current
- Negotiated freight rates with carriers for international transportation of goods.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Put together realistic budgets based on costs and fees for successfully operating the business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Processed customs declarations and maintained records of customs documents.
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
Au Pair
AuPairCare Live-In Childcare
08.2018 - 03.2021
- Implemented daily routine to maintain structure and stability
- Developed creative activities to encourage physical, social, and emotional growth.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Provided developmentally appropriate activities for children.
- Developed bilingual abilities in English and French through immersive conversation and activities.
- Regularly traveled with family to help with vacation activities and childcare.
Assistent
Mohneva Cabeleireiras
08.2014 - 08.2018
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted guests with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
Receptionist Administrator
ALBANO EMBALAGENS
02.2013 - 08.2014
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained digital databases, physical files, and area logs.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Associate of Arts - Interior Design
UNIFAJ
Amparo, São Paulo12.2012
Bachelor of Science - Civil Engineering
UNIFAJ
Jaguariuna, São Paulo12.2020
Skills
- Organized
- Results Orientation
- New Business Development
- Prospecting Clients
- Educational Strategies
- Language Skills Development
- Freight Cost Calculation
- Import and Export Operations
- International Shipments
- Client Support
Certification
Certified - English for Career Development, University of Pennsylvania
Certified - Brand Management: Aligning Business, Brand, and Behavior, University of London
Certified - The Strategy of Content Marketing, University of California
Languages
English
Full Professional
French
Elementary
Spanish
Limited Working
Portuguese
Native or Bilingual
Timeline
Business Owner
TF Export - Import Export Business
03.2023 - Current
Au Pair
AuPairCare Live-In Childcare
08.2018 - 03.2021
Assistent
Mohneva Cabeleireiras
08.2014 - 08.2018
Receptionist Administrator
ALBANO EMBALAGENS
02.2013 - 08.2014
Associate of Arts - Interior Design
UNIFAJ
Bachelor of Science - Civil Engineering
UNIFAJ
Certified - English for Career Development, University of Pennsylvania
Certified - Brand Management: Aligning Business, Brand, and Behavior, University of London
Certified - The Strategy of Content Marketing, University of California
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