Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
1
1
Certification
6
6
years of professional experience
Work History
Yard Coordinator
Ontrac
California
10.2025 - Current
Communicate professionally with Vendors/Drivers during check-in and check-out process
Work with Management and the Yard Team in the unload area to coordinate trailer movement, con gear placement, and ensure proper dock set up.
Perform thorough yard checks
Provide reports detailing all inbound/outbound trailer movement
Dispatcher
American Medical Response
Knoxville, TN
06.2025 - 08.2025
Handled high-volume emergency 9-1-1 calls, demonstrating calm decision-making and effective communication in stressful situations.
Managed emergencies and coordinated with tow and rescue services.
Dispatcher
Roane Transportation Services, LLC
Rockwood, TN
01.2025 - 08.2025
Monitored driver performance and gave corrective action when needed
Provided excellent verbal and written routing instructions to drivers
Efficiently and effectively communicated with brokers and coworkers for delays in routes
Coordinated flatbed truck routes and schedules to ensure safe, timely deliveries.
Ordered permits for loads needing them with the knowledge of the loads and DOT regulations
Maintained organization by connecting with the drivers on a day to day basis and had open communication with them 24/7.
Enhanced my work productivity and driver performance by always scheduling and routing ahead and growing work relationships with drivers to have affective communication and timely deliveries.
Dispatcher
US Foods
Knoxville, TN
06.2023 - 12.2024
Coordinated driver routes and deliveries to ensure timely and accurate order fulfillment.
Communicated with drivers and operations team to troubleshoot issues and maintain efficient workflow
Troubleshoot scheduling issues such as call offs and shift swaps
Ensure equipment is in proper working condition.
Efficiently communicate with surrounding terminals in regards to delays with the relays or weather/traffic conditions.
Escalate customer order issues and loading issues to the warehouse manager
Operations Supervisor
YRC
Knoxville, TN
09.2022 - 06.2023
Ensure deliveries get out on time
Walk through dock and yard check
Communicate with other supervisors
Coordinate dock work and strip trailers
Plan line haul drivers trailers
Supply Chain Associate
Niagara Bottling
Diamond Bar, CA
06.2021 - 09.2022
Schedule pick up and delivery times
Process item and quantity changes using WMS programs
Communicate with carriers to ensure on time pick up and delivery
Communicate with other departments to process changes to the loads.
Trouble shoot and problem solve issues with carriers and load information
Send BOL's to carriers and request proof of Delivery
Create excel sheets and pivot tables
Communicate carriers using service cloud and Microsoft outlook
Reschedule past due loads ensuring DC's have product
Train new hires
Warehouse Associate and Forklift Operator
The Home Depot
Ontario, CA
09.2020 - 06.2021
Operate heavy machinery, move heavy freight across the doc, homer award within first month of working here.
Also Crossed trained in the transportation department.
Education
High School Diploma -
Colony High School
05-2017
Skills
Dispatch
Windows
Microsoft Office
Transportation
Truckload (TL) logistics
Hazardous materials transportation
Freight yard management
Manager experience
Customer service
Client relationship development
Multitasking
Conflict de-escalation
Transportation management
Dispatch software communication
DOT (Department of Transportation) regulations
Transportation planning
Fleet management
Less-than-truckload (LTL) transportation
Logistics
Warehouse operations
Load planning
Yard safety procedures
Problem-solving
Excellent communication
Decision-making
Safety compliance
Certification
National Incident Management System Introduction (NIMS-700)