Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic

Tatianna Fick

Chino,CA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Willing to relocate: Anywhere Authorized to work in the US for any employer

Overview

1
1
Certification
6
6
years of professional experience

Work History

Yard Coordinator

Ontrac
California
10.2025 - Current
  • Communicate professionally with Vendors/Drivers during check-in and check-out process
  • Work with Management and the Yard Team in the unload area to coordinate trailer movement, con gear placement, and ensure proper dock set up.
  • Perform thorough yard checks
  • Provide reports detailing all inbound/outbound trailer movement

Dispatcher

American Medical Response
Knoxville, TN
06.2025 - 08.2025
  • Handled high-volume emergency 9-1-1 calls, demonstrating calm decision-making and effective communication in stressful situations.
  • Managed emergencies and coordinated with tow and rescue services.

Dispatcher

Roane Transportation Services, LLC
Rockwood, TN
01.2025 - 08.2025
  • Monitored driver performance and gave corrective action when needed
  • Provided excellent verbal and written routing instructions to drivers
  • Efficiently and effectively communicated with brokers and coworkers for delays in routes
  • Coordinated flatbed truck routes and schedules to ensure safe, timely deliveries.
  • Ordered permits for loads needing them with the knowledge of the loads and DOT regulations
  • Maintained organization by connecting with the drivers on a day to day basis and had open communication with them 24/7.
  • Enhanced my work productivity and driver performance by always scheduling and routing ahead and growing work relationships with drivers to have affective communication and timely deliveries.

Dispatcher

US Foods
Knoxville, TN
06.2023 - 12.2024
  • Coordinated driver routes and deliveries to ensure timely and accurate order fulfillment.
  • Communicated with drivers and operations team to troubleshoot issues and maintain efficient workflow
  • Troubleshoot scheduling issues such as call offs and shift swaps
  • Ensure equipment is in proper working condition.
  • Efficiently communicate with surrounding terminals in regards to delays with the relays or weather/traffic conditions.
  • Escalate customer order issues and loading issues to the warehouse manager

Operations Supervisor

YRC
Knoxville, TN
09.2022 - 06.2023
  • Ensure deliveries get out on time
  • Walk through dock and yard check
  • Communicate with other supervisors
  • Coordinate dock work and strip trailers
  • Plan line haul drivers trailers

Supply Chain Associate

Niagara Bottling
Diamond Bar, CA
06.2021 - 09.2022
  • Schedule pick up and delivery times
  • Process item and quantity changes using WMS programs
  • Communicate with carriers to ensure on time pick up and delivery
  • Communicate with other departments to process changes to the loads.
  • Trouble shoot and problem solve issues with carriers and load information
  • Send BOL's to carriers and request proof of Delivery
  • Create excel sheets and pivot tables
  • Communicate carriers using service cloud and Microsoft outlook
  • Reschedule past due loads ensuring DC's have product
  • Train new hires

Warehouse Associate and Forklift Operator

The Home Depot
Ontario, CA
09.2020 - 06.2021
  • Operate heavy machinery, move heavy freight across the doc, homer award within first month of working here.
  • Also Crossed trained in the transportation department.

Education

High School Diploma -

Colony High School
05-2017

Skills

  • Dispatch
  • Windows
  • Microsoft Office
  • Transportation
  • Truckload (TL) logistics
  • Hazardous materials transportation
  • Freight yard management
  • Manager experience
  • Customer service
  • Client relationship development
  • Multitasking
  • Conflict de-escalation
  • Transportation management
  • Dispatch software communication
  • DOT (Department of Transportation) regulations
  • Transportation planning
  • Fleet management
  • Less-than-truckload (LTL) transportation
  • Logistics
  • Warehouse operations
  • Load planning
  • Yard safety procedures
  • Problem-solving
  • Excellent communication
  • Decision-making
  • Safety compliance

Certification

  • National Incident Management System Introduction (NIMS-700)
  • Incident Command System 100 (ICS-100)
  • Emergency Medical Dispatcher (EMD) Certification
  • BLS Certification
  • Forklift Certification
  • Pallet Jack Certification
  • Non-CDL Class C

Languages

English

Additional Information

Authorized to work in the US for any employer

Timeline

Yard Coordinator

Ontrac
10.2025 - Current

Dispatcher

American Medical Response
06.2025 - 08.2025

Dispatcher

Roane Transportation Services, LLC
01.2025 - 08.2025

Dispatcher

US Foods
06.2023 - 12.2024

Operations Supervisor

YRC
09.2022 - 06.2023

Supply Chain Associate

Niagara Bottling
06.2021 - 09.2022

Warehouse Associate and Forklift Operator

The Home Depot
09.2020 - 06.2021

High School Diploma -

Colony High School