Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tatianna Hill

Brooklyn,NY

Summary

Compassionate and versatile professional with over three years of experience across customer service, retail, logistics, administrative support, and childcare. Known for creating welcoming environments, building trust with clients and families, and staying adaptable in fast paced settings. Experienced in supporting both front line operations and behind the scenes processes from helping guests find the right tech solutions at Target to nurturing children as a nanny and managing appointments in a medical office. Brings strong communication skills, patience, and a genuine commitment to care and service in every role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Package Handler

Amazon
New York, NY
05.2023 - 01.2025

Responsible for receiving, sorting, and preparing inventory for delivery using scanning technology, while consistently handling and transporting packages up to 50 pounds with care and efficiency.

Guest Advocate, Tech Consultant

Target
New York, NY
08.2022 - 10.2024

Provided personalized service by engaging with guests, resolving concerns, and creating a welcoming, inclusive environment. Adapted communication styles to build trust and promote helpful solutions, especially in tech-related areas. Gained experience in retail operations, including inventory, guest trends, and product knowledge in electronics and smart home technology.

Medical Receptionist

Betty S. Medical Center
New York, NY
10.2021 - 11.2022

Welcomed patients with warmth and professionalism, creating a positive experience from the moment they arrived. Efficiently managed appointment scheduling, assisted with patient portal access, and provided thoughtful support by answering calls and addressing patient inquiries.

Package Handler

UPS
New York, NY
05.2022 - 09.2022

In this seasonal position, I was responsible for receiving, sorting, and preparing inventory for timely delivery. I utilized technology to scan and organize orders, efficiently handled packages weighing up to 50 pounds, and ensured smooth transportation of goods to meet delivery deadlines.

Crew Member, Crew Trainer

Mcdonald’s
New York, New York
03.2019 - 01.2021

Managed cash register operations and drive-thru service, ensuring accuracy and efficiency in processing orders. Maintained cleanliness and organization throughout the restaurant, supported cooking tasks, and took on additional responsibilities as required. Greeted guests with a positive, welcoming attitude, addressing their needs promptly to ensure satisfaction. Additionally, trained new staff members, guiding them in operational procedures and customer service standards.

Education

High School Diploma -

Clara Barton High School of Health Professions
Brooklyn, NY
06-2021

Skills

  • Excellent verbal and written communication
  • Familiarity with tech products & trends
  • Time management & multitasking
  • Appointment scheduling & Data Entry
  • POS systems & retail operations
  • Microsoft Office
  • Inventory management & restocking
  • Customer service & guest engagement

Certification

Security License

Timeline

Package Handler

Amazon
05.2023 - 01.2025

Guest Advocate, Tech Consultant

Target
08.2022 - 10.2024

Package Handler

UPS
05.2022 - 09.2022

Medical Receptionist

Betty S. Medical Center
10.2021 - 11.2022

Crew Member, Crew Trainer

Mcdonald’s
03.2019 - 01.2021

High School Diploma -

Clara Barton High School of Health Professions
Tatianna Hill