Summary
Overview
Work History
Education
Skills
Timeline
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Tatianna Nelson

Milwaukee

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

Inventory Specialist/Certified Pharmacy Technician

Walgreens
11.2023 - Current
  • Monitor inventory around the store to ensure optimal stock availability and prevent shortages.
  • Conducted regular audits to verify accuracy of inventory records and identify discrepancies.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Utilized automated inventory management systems to track stock
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Assisted in preparation, distribution and storage of pharmaceuticals.

Sales Retention Specialist

Spectrum
07.2021 - 10.2023
  • Developed retention strategies to keep customers loyalty and satisfaction.
  • Analyzed customer feedback to identify areas for service improvement.
  • Executed follow-up communications with at-risk customers to prevent disconnects.
  • Investigate and resolve customer inquiries and complaints quickly.
  • Collaborated with sales team to create targeted promotional offers for existing clients.

Housekeeper

Clean Power
05.2018 - 10.2021
  • Maintained cleanliness and organization of guest rooms and public areas to enhance guest satisfaction.
  • Utilized industry-standard cleaning products and equipment to ensure thorough sanitation and safety compliance.
  • Collaborated with team members to complete daily tasks efficiently while adhering to hotel policies and procedures.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Stock Lead

Ross Dress for Less
03.2017 - 01.2020
  • Supervised inventory management processes to ensure accurate stock levels and timely replenishment.
  • Trained and mentored team members on best practices for stock organization and safety protocols.
  • Implemented improved workflows that enhanced efficiency in receiving and stocking merchandise.
  • Trained stock team in merchandising, storage management and customer service.

Sales Associate /Merchandiser

Old Navy, Gap
09.2016 - 03.2018
  • Created strong customer relationships to enhance loyalty and satisfaction.
  • Built relationships with customers to encourage repeat business.
  • Executed daily sales strategies to achieve targeted revenue goals.
  • Trained and mentored junior associates on product knowledge and sales techniques.
  • Analyzed sales data to identify trends and optimize merchandising strategies.

Education

High School Diploma

James Madison High School
Milwaukee
06-2014

Skills

  • Attention to detail
  • Customer service
  • Inventory control
  • Teamwork and collaboration
  • Order picking and processing
  • Housekeeping
  • Filling prescriptions
  • Drug storage procedures
  • Drug inventory control
  • Client relationship building
  • Product and service sales
  • Customer retention
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Order taking

Timeline

Inventory Specialist/Certified Pharmacy Technician

Walgreens
11.2023 - Current

Sales Retention Specialist

Spectrum
07.2021 - 10.2023

Housekeeper

Clean Power
05.2018 - 10.2021

Stock Lead

Ross Dress for Less
03.2017 - 01.2020

Sales Associate /Merchandiser

Old Navy, Gap
09.2016 - 03.2018

High School Diploma

James Madison High School

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Tatianna Nelson