Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

TATIANA SPENCE

Lawrenceville,Georgia

Summary

A highly motivated and detail-oriented young professional seeking opportunities to leverage and expand organizational, communication, and problem-solving skills. With a strong foundation in customer service and clerical tasks, with eager to contribute to team success while continuing to grow professionally. Known for the ability to adapt quickly to new environments, and communicate effectively with individuals at all levels of responsibility. Passionate about learning new systems and tools, and dedicated to providing exceptional support to teams and clients.

Overview

5
5
years of professional experience
3
3
Certification

Work History

ABA Billing Specialist

Therapyland
11.2023 - Current
  • Demonstrated knowledge of medical terminology in preparation of billing logs and forwarding to appropriate departments.
  • Exhibited strong organizational and communication skills while preparing and completing multiple online status reports.
  • Monitored and reviewed outstanding treatment notes, demonstrating problem-solving skills by following up with internal and external teams to ensure timely processing.
  • Applied knowledge and proficiency in use of the billing system Insync, to help track and update billing details.
  • Proven ability to communicate effectively with individuals at all levels of responsibility, ensuring clear and concise information flow.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.

Registered Behavior Technician

Therapyland
04.2023 - Current
  • Take data on behaviors that occur and run 75 trials for program targets such as discrimination tasks and verbal communication
  • Direct care, teaching, picture learning, communication, analysis, and behavior therapy implemented.
  • Utilized alternative communication methods for non-verbal and low-verbal children including PEC devices and basic sign language
  • Carry out clinical assessments and other administrative duties
  • Collaborated with ABA Therapists, and BCBAs to adapt behavior reduction strategies for individual client needs
  • Assisted Board Certified Behavior Analysts quarterly in designing personalized treatment plans tailored to each client''s needs and goals.

Registered Behavior Technician

Kadiant LLC
05.2021 - 03.2023
  • Assisted in the development of operationally defined targeted behaviors, goals, and plans with multiple leadership personnel such as Clinical supervisors
  • Worked closely with supervisors to assist with the onboarding process by evaluating a new hire's readiness to begin providing services to clients
  • Leader in ensuring clients complete approximately 20 targets set to improve behaviors and increase language skills daily
  • Responsible for observing and conducting assessments and language skills to record client actions and assess potential safety risks
  • Prioritized transferring data into the database system for insurance processing and reporting so deadlines are met
  • Used Central Reach to document patient information, progress notes, and treatment plans.

Case Manager Coordinator

Key Program Inc.
02.2020 - 02.2021
  • Double-check weekly and monthly billing reports, ensuring accuracy and forwarding them to supervisors and guardians for updates on clients’ progress, solutions, and anticipated changes.
  • Act as an advocate for clients by addressing their concerns promptly and providing resources that support their independence.
  • Prioritize consistency in communication when conducting calls with doctors, pharmacists, social workers, and other community personnel to ensure the company is represented professionally and accurately.
  • Collaborate with colleagues and supervisors to establish best practices for meeting client needs and streamlining internal processes.
  • Communicated effectively with individuals at all levels of responsibility, ensuring clarity in updates and follow-ups.
  • Strengthened relationships with community organizations to increase access to supportive resources for clients in need.

Education

Bachelor of Science - Criminal Justice Major

Johnson & Wales University
Providence, RI
09.2019

Skills

  • Case Management
  • Data Entry
  • Time Management
  • HIPAA compliance
  • Detail Oriented
  • Multitasking and organization
  • Crisis Resolution
  • Rapport Building

Certification

  • Google IT Support, 08/01/23
  • CPR/First Aid/ AED, 03/01/23
  • Salesforce Sales Operations Specialization, 01/01/23
  • Registered Behavior Technician, 08/01/21

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

ABA Billing Specialist

Therapyland
11.2023 - Current

Registered Behavior Technician

Therapyland
04.2023 - Current

Registered Behavior Technician

Kadiant LLC
05.2021 - 03.2023

Case Manager Coordinator

Key Program Inc.
02.2020 - 02.2021

Bachelor of Science - Criminal Justice Major

Johnson & Wales University

Similar Profiles

CREATE PROFILE
TATIANA SPENCE