Tatianna Dangel
Rockford,IL
Summary
Professional grocery retail worker with solid background in customer service and inventory management. Skilled in maintaining product displays, managing stock levels, and ensuring clean shopping environment. Strong team collaborator who adapts to changing needs and consistently delivers results. Reliable and focused on enhancing customer satisfaction and operational efficiency.
Direct care professional well-versed in assisting individuals to meet medical and emotional needs. Trained in appointment, medication, and household management. Devoted to providing companionship and attentive care.
Overview
8
8
years of professional experience
Work History
Grocery Store Associate
Aldi
01.2024 - 12.2024
- Assisted customers with locating items and answering questions, resulting in a positive shopping experience.
- Collaborated with team members to maintain a well-stocked, clean, and organized store environment for maximum efficiency.
- Maintained safety standards within the store by following food handling guidelines and adhering to sanitation policies.
- Provided exceptional customer service by addressing concerns promptly and professionally, resolving issues effectively.
- Increased work efficiency by assisting colleagues during busy periods or covering shifts when needed, promoting teamwork within the workplace.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Enhanced store cleanliness and organization by regularly stocking shelves, rotating products, and maintaining displays.
- Contributed to a positive work environment by maintaining a professional demeanor and supporting co-workers in achieving team goals.
- Improved customer satisfaction by providing friendly and efficient service during checkout procedures.
Home Care Provider
Kaniesha
11.2023 - 01.2024
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patients with self-administered medications.
Direct Support Professional
Life Inc
04.2022 - 03.2023
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted disabled clients to support independence and well-being.
Crew Member
Chic-Fil-A
03.2022 - 06.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Crew Trainer
Five Guys Burger And Fries
05.2021 - 01.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
Store Team Member
Marshalls
06.2020 - 05.2021
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
Crew Member Team Leader
Five Guys Burger And Fries
08.2016 - 05.2020
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
- Oversaw cash management procedures, ensuring accuracy in transactions and reducing discrepancies in end-of-day reports.
- Managed inventory levels effectively, minimizing waste while maintaining adequate stock for daily operations.
Education
High School Diploma -
Career Online High School
Rockford, IL12-2024
Skills
- Pricing accuracy
- Organizational growth
- Cleaning and sanitation
- Stocking shelves
- Cash handling proficiency
- Health and safety regulations
- Product rotation
- Store maintenance
- Workplace safety
- Willingness to learn
- Teamwork and collaboration
- Customer service
Accomplishments
- Established long-term relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.
- Volunteered to handle the cash register when the store was short-staffed with zero till errors during the entire time.
Languages
English
Full Professional
Referances
- Lechile Asibelua
-Academic Coach (850) 203-2736
- lasibelua@schoe.org
- Olivia Jones
-Manager (815) 670-5936
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteOn-SiteImportant To Me
Work-life balanceFlexible work hoursWork from home optionPaid time off401k matchPaid sick leaveTeam Building / Company RetreatsHealthcare benefitsCareer advancement4-day work weekCompany CultureTimeline
Grocery Store Associate
Aldi
01.2024 - 12.2024
Home Care Provider
Kaniesha
11.2023 - 01.2024
Direct Support Professional
Life Inc
04.2022 - 03.2023
Crew Member
Chic-Fil-A
03.2022 - 06.2022
Crew Trainer
Five Guys Burger And Fries
05.2021 - 01.2022
Store Team Member
Marshalls
06.2020 - 05.2021
Crew Member Team Leader
Five Guys Burger And Fries
08.2016 - 05.2020
High School Diploma -
Career Online High School
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