Tatiuna Flores
Inglewood,CA
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse
Little Company Of Mary Transitional Care Center
01.2023 - Current
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Card Services Processor I
Northrop Grumman Federal Credit Union
02.2018 - 03.2022
- Maintained compliance with federal and state laws and company policies and procedures
- Educated customers about billing, payment processing, support policies, and procedures
- Collaborated with staff members and exceeded team goals
Teller I
Northrop Grumman Federal Credit Union
12.2016 - 02.2018
- Processed mailed deposits/payments, cash handling (Deposits and Withdraws)
- Established trust and optimized sales opportunities resulting in quality customer service
- Established rapport with new clients to increase satisfaction and loyalty.
Customer Advocate
Speedy Cash Loans
11.2015 - 12.2016
- Processed loans, wire transfers, money orders, financed electronics, and marketed
- Researched and resolved account and service problems with friendly, knowledgeable support
- Documented customer concerns and inquiry resolutions in internal computer system
- Exhibited high energy and professionalism when dealing with all levels of clients and staff.
Education
Bachelor of Science - Nursing
National University
La Jolla, CA08.2022
Skills
- Medication Administration
- Patient Assessments
- Direct Patient Care
- Clinical judgment
Certification
- CPR/BLS & AED Certification, AHA: 10/2022
- Sigma Theta Tau National Honor Society 2022
- Member of National University Student Nurses' Association (N.U.S.N.A), Treasurer 2020
Timeline
Registered Nurse
Little Company Of Mary Transitional Care Center
01.2023 - Current
Card Services Processor I
Northrop Grumman Federal Credit Union
02.2018 - 03.2022
Teller I
Northrop Grumman Federal Credit Union
12.2016 - 02.2018
Customer Advocate
Speedy Cash Loans
11.2015 - 12.2016
Bachelor of Science - Nursing
National University
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