Tatiyana Rawlinson
Brooklyn
Summary
Experienced with monitoring and securing premises. Utilizes effective communication and quick decision-making skills to manage incidents and emergencies efficiently. Track record of maintaining safe environment through diligent surveillance and proactive threat assessment.
Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal
08.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
Team Leader
Dollar General Lead Associate
11.2023 - 02.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Assisted in recruitment to build team of top performers.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
Cashier
Square One Inc
01.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Chuck E. Cheese
02.2020 - 07.2020
- Supervised free play and other activities to keep children safe.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
Education
None -
Easton Area High School
Easton, PA03.2022
Skills
- Cooking
- Retail Sales
- Food Service
- Cashiering
- Cash Handling
- Merchandising
- Serving Experience
- Food Safety
- Cleaning Experience
- Food Preparation
- Host/Hostess
- Busser
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Work ethic
- Punctuality
- Security protocols
- CCTV monitoring
- Incident reporting
- Emergency response
- Reporting skills
- First aid certified
- Emergency awareness
- Surveillance
- Access control
- Security operations experience
- Report preparation
- Emergency management
- Reliability
- ID verification
- Alarm systems
- Sensitive information handling
- Guard post rotation
- Perimeter security
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- CPR Certification
- FO2
- Security License
Timeline
Security Guard
Allied Universal
08.2024 - Current
Team Leader
Dollar General Lead Associate
11.2023 - 02.2024
Cashier
Square One Inc
01.2022 - 07.2023
Cashier
Chuck E. Cheese
02.2020 - 07.2020
None -
Easton Area High School
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