Tatiyana Soto
Oxford,MD
Summary
Proven leader with experience at Domino's Pizza, and McDonald's. Great with enhancing customer satisfaction and working under pressure. Skills in team leadership and money handling, boosting business through strong problem-solving skills. Exceptional multitasking abilities and communication skills, fostering teamwork and collaboration for improved service quality.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Dominos's Pizza
02.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Crew Member
McDonald's
07.2020 - 02.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Warren Hills High School
Washington, NJ07.2023
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Customer Service
- Team Leadership
- Multitasking Abilities
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Taking Orders
Timeline
Assistant Manager
Dominos's Pizza
02.2024 - Current
Crew Member
McDonald's
07.2020 - 02.2024
High School Diploma -
Warren Hills High School
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