Tatiyona Harris
Okmulgee
Summary
Motivated and dependable professional with experience in leadership, customer service, and team management. Skilled in communication, organization, and technology, including Microsoft Office and POS systems. Recognized for reliability, adaptability, and the ability to thrive in fast-paced environments, seeking opportunities to contribute and grow in a dynamic workplace.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
06.2024 - Current
- Promoted from Barista to Supervisor within 6 months for strong performance and reliability
- Lead and support team members to ensure efficient operations in a fast-paced environment
- Demonstrate punctuality and accountability while fostering teamwork and communication
- Apply leadership skills to train, coach, and motivate employees
Waitress
The Rodeo
10.2023 - 11.2024
- Delivered excellent customer service in a high-volume restaurant
- Maintained organization and multitasking skills by managing multiple tables at once
- Built strong communication and interpersonal skills through daily guest interactions
- Assisted team members to maintain smooth service and customer satisfaction
Crew Member
McDonald's
08.2022 - 02.2024
- Operated registers, prepared food, and handled customer orders accurately and efficiently
- Provided friendly customer service in a fast-paced environment
- Developed teamwork and time management skills while balancing multiple tasks
Education
Associate of Applied Science -
Oklahoma State University Institute of Technology (OSUIT)
Okmulgee, OK01.2025
High School Diploma - undefined
Okmulgee High School
Okmulgee, OK01.2023
Skills
- Leadership & Teamwork: Promoted to Shift Supervisor; experience training and supporting coworkers
- Customer Service: Skilled at building positive guest experiences in food & beverage settings
- Communication: Strong verbal communication with customers and coworkers; conflict resolution
- Organization & Time Management: Able to handle multiple tasks in fast-paced environments
- Technical: Proficient in Microsoft Word, Excel, PowerPoint, and Outlook; POS systems; cash handling; adaptable with new technologies
- Effective leadership
- Motivational skills
- Team management
- Employee training
- Strong multitasking
- Customer service
- Time management
Accomplishments
- Promoted from Barista to Shift Supervisor at Starbucks, demonstrating leadership and reliability.
- Maintained high academic performance with a 3.9 GPA in high school and 3.4 GPA at OSUIT.
- Recipient of multiple scholarships and honors, including Sam Version, Martin Luther King Jr. Scholarship, NHS, NSHSS, and Student Council recognition.
- Developed strong customer service, teamwork, and organizational skills through experience in high-volume food service roles.
- Proficient in Microsoft Office Suite and adaptable with new technologies, enhancing efficiency in work and academic projects.
Timeline
Shift Supervisor
Starbucks
06.2024 - Current
Waitress
The Rodeo
10.2023 - 11.2024
Crew Member
McDonald's
08.2022 - 02.2024
High School Diploma - undefined
Okmulgee High School
Associate of Applied Science -
Oklahoma State University Institute of Technology (OSUIT)
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