Tatjana Jean
Summary
Versatile professional with a robust background in law enforcement and financial services, notably with the New York City Police Department. Excelled in criminal law proficiency and customer relationship development, demonstrating exceptional interviewing and money handling skills. Achieved significant improvements in community relations and transaction processing accuracy, contributing to enhanced operational efficiency and public trust.
Overview
23
23
years of professional experience
Work History
Detective
New York City Police Department
07.2002 - 07.2022
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement.
- Wrote detailed reports outlining case findings for internal files and legal purposes.
- Gathered facts from interviews of suspects, witnesses, and complainants.
- Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
- Appeared in court and testified under oath in assault and domestic violence cases.
Bank Teller
Bank Of New York
01.2000 - 07.2002
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Turned in excess cash to maintain drawer security.
- Removed mutilated currency from circulation.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
Education
Bachelor Of Arts - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2009
Associate Of Arts And Sciences - Accounting
Nassau Community College
Garden City, NY05.2002
Skills
- Criminal Law Proficiency
- Interviewing Witnesses
- Case Report Development
- Community Policing
- Witness Interviews
- Collecting Statement
- Report Preparation
- Community Relations
- Keeping confidential information
- Sharing information with outside agencies
- Money handling
- Deposit and withdrawal management
- Cash counting
- Customer relationship development
- Patience and empathy
- Transaction processing
- Data entry
- Balance transfers
- Account updating
- Transaction processing accuracy
- Customer needs assessment
- Cash handling expertise
- Listening and comprehension
Languages
French creole
Native or Bilingual
Timeline
Detective
New York City Police Department
07.2002 - 07.2022
Bank Teller
Bank Of New York
01.2000 - 07.2002
Bachelor Of Arts - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
Associate Of Arts And Sciences - Accounting
Nassau Community College
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