Tatjana Kelly
Irvine,CA
Summary
Collaborative and compassionate leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Well rounded across the service industry from event planning to serving and providing care for special needs. I'm a fast learner and a high quality performer ready to take on anything life throws at me.
Overview
13
13
years of professional experience
Work History
Manager
Everyday Eatery
08.2020 - Current
- This job has effectively taught me valuable skills such as scheduling, multitasking, time management, people management, social media engagement, and the ins and outs of running a small business.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Server
Cucina Enoteca
05.2021 - 03.2022
- Cucina Enoteca is not only a restaurant but additionally a specialty wine shop. Here I was taught the basics of wine knowledge and gave customers personalized recommendations of the best bottles they may be looking for or excellent pairings with their meals.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Shift Leader
Blaze Pizza
11.2019 - 07.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
Events and Meeting Manager Assistant
UCI Office Of Undergraduate Admissions
09.2018 - 06.2020
- This job developed my love for event planning and management. As we all know, anything can go wrong at any moment when dealing with large events with many moving parts. I learned the importance of remaining highly organized and quick problem solving.
- Managed administrative logistics of events planning, event booking and event promotions.
- Organized logistics and materials for each meeting, arranged spaces.
- Carried out day-day-day duties accurately and efficiently.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Care Provider
Houston Adult Residential Care Facility
08.2012 - 08.2019
- This was my first and most enlightening job. Here I learned the value of patience, compassion and loving what you do for a living.
- Ran errands for clients, did shopping, and picked up other necessities.
- Helped with home management tasks, prepared healthy meals and routine cleaning.
- Entertained clients with various fun time activities.
- Kept clients engaged in social networks and communities for personal health and growth.
- Kept individuals safe by removing hazards and correcting problems.
- Provided compassionate and patient-focused care to cultivate well-being.
Education
Bachelor of Arts - Psychology
University of California, Irvine
Irvine, CA03.2021
Skills
- Staff Management
- Customer Relationship Management
- Business Planning
- Project Management
- Event Planning
- Time Management
- Problem-Solving Skills
- Microsoft Office/ Google Workspace
- Social Media Platforms
Timeline
Server
Cucina Enoteca
05.2021 - 03.2022
Manager
Everyday Eatery
08.2020 - Current
Shift Leader
Blaze Pizza
11.2019 - 07.2020
Events and Meeting Manager Assistant
UCI Office Of Undergraduate Admissions
09.2018 - 06.2020
Care Provider
Houston Adult Residential Care Facility
08.2012 - 08.2019
Bachelor of Arts - Psychology
University of California, Irvine