Tatnai Estrada St Clair
Kannapolis
Summary
Professional with strong focus on team collaboration and achieving results seeks role in assisting and organizing operations within retail environments. Proven ability to adapt to changing needs, ensuring smooth workflow and customer satisfaction. Skilled in inventory management, customer service, and maintaining safe, organized workspace. Reliable, flexible, and driven to support team success.
Overview
5
5
years of professional experience
Work History
Lot Associate
Home Depot
06.2024 - Current
- Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store
- Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store
- This position interacts with Home Depot associates and customers
- Responded to customer requests efficiently and with knowledgeable assistance.
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
- Assisted customers with unloading and loading material to and from vehicles.
Seasonal Merchandising Associate
Lowes
04.2024 - 09.2024
- Lowe's MST Associate
- This team creates eye-catching product displays to ensure our merchandise is easy to locate
- Their work helps our customers find what they need quickly and creates a better overall shopping experience
- Improved product visibility by creating eye-catching merchandise displays.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
Back of House Trainer
Chick-Fil-a
03.2020 - 11.2023
- A Chick-fil-A BOH trainer is responsible for training, coaching, onboarding, and supporting kitchen team members, handling guest complaints, and assisting with shift leadership and new product introductions
- Supported management in devising employee schedules that optimized staffing levels during peak dining times without compromising on quality of service.
- Championed a culture of continuous learning and improvement by sharing industry trends, best practices, and relevant innovations with fellow staff members.
- Improved team efficiency by implementing structured training programs for new hires.
- Monitored inventory levels, ensuring adequate supplies were available for daily operations while minimizing waste and spoilage costs.
Education
Associate of Arts - Visual Arts
Rowan Cabarrus Community College
05-2025
High School Diploma - Art
North West Cabarrus HighSchool
5130 NW Cabarrus Dr05-2020
Skills
- Time Management
- Customer Service & Hospitality
- Teamwork and Collaboration
- Food Safety and Sanitation
- Leadership and Problem Solving
- Adaptability and Stress Management
- Attention to Detail
- Heavy lifting
- Technical aptitude
- Cleanliness maintenance
- Punctuality
- Loading and unloading
- Merchandise handling
Timeline
Lot Associate
Home Depot
06.2024 - Current
Seasonal Merchandising Associate
Lowes
04.2024 - 09.2024
Back of House Trainer
Chick-Fil-a
03.2020 - 11.2023
Associate of Arts - Visual Arts
Rowan Cabarrus Community College
High School Diploma - Art
North West Cabarrus HighSchool
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