Dedicated individual with experience in fast-paced environments seeking a Customer Service Representative role. Eager to deliver excellent customer experiences, resolve issues efficiently, and uphold company values with professionalism and care.
Overview
3
3
years of professional experience
Work History
Babysitter
Personal Business
03.2023 - 01.2024
Engaged Child Interaction: Fostered creativity and literacy by reading bedtime stories and engaging in imaginative play, encouraging a lasting interest in reading and storytelling.
Household Management: Maintained a clean and organized home environment, significantly reducing the need for parental follow-up cleaning.
Child Supervision: Provided attentive care for two children (ages 5 and 7) during parents’ evening absences, ensuring their safety, comfort, and well-being.
Daily Routine Support: Managed evening routines including meal preparation, bathing, and bedtime, ensuring children were settled before parents returned.
Cash Handling & Register Operations: Proficient in operating point-of-sale systems with accuracy and efficiency, including cash handling, returns, and exchanges.
Customer Service Excellence: Demonstrated ability to provide exceptional service to over 200 customers weekly, consistently meeting their needs while promoting company offerings such as the rewards app and credit card services.
Professional Demeanor: Committed to greeting every customer with respect and a positive attitude, fostering a welcoming environment for both customers and colleagues
Sales & Styling Support: Experienced in assisting customers with styling and product selection to enhance their shopping experience and drive sales.
Store Presentation: Skilled in merchandise folding and maintaining visual standards to ensure the store remains clean, organized, and visually appealing.
Retail Sales Associate
BSW Beauty Supply
01.2025 - 06.2025
Assisted customers in product selection, enhancing overall shopping experience.
Maintained organized inventory, ensuring products were readily available for customer purchase.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
Educated clients on product features and benefits, fostering informed purchasing decisions.
Grocery Associate
Amazon
06.2025 - Current
Accurately prepared and fulfilled online grocery orders, ensuring timely and efficient customer delivery.
Handled a wide range of grocery items including dry goods, perishables, and frozen products while maintaining quality and freshness standards.
Worked across multiple temperature zones, including refrigerated and freezer environments, while following all safety and food handling protocols.
Organized and restocked inventory to support smooth warehouse operations and reduce order delays.
Collaborated with team members to meet productivity goals in a fast-paced, high-volume setting.
Maintained cleanliness and organization of work areas in compliance with Amazon’s operational standards.