Motivated and enthusiastic waitress with a passion for providing exceptional customer service. Quick learner with a strong work ethic and a commitment to delivering a positive dining experience for guest. Eager to gain valuable experience and contribute to a dynamic team in the hospitality industry.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Invited customers into the restaurant in a friendly manner and seated them at appropriate tables
• Instructed guests on menu special, took food and beverages orders, and answered an questions which may have arisen.
• Paid close attention to dietary and allergic restrictions
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Answered customers' questions, recommended items, and recorded order information.
• Processed orders and sent to kitchen employees for preparation.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Greeted customers with smiles and identified they needs.
• Provided information about products and services to customers with service mind.
• Resolved customer inquiries in a timely manner.
• Assisted customers with returns, exchange, refund and other transactions as needed.
Customer Service
Memorization
Adaptable
Collaborative
Hospitable