Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tatsiana Rubis

Client Advisor
Dublin,CA

Summary

Experienced Client Advisor with a strong background in premium retail and international banking.
At Banana Republic in Palo Alto, I consistently deliver a high level of client service as a Client Advisor, ranking among the top performers in sales, credit card openings, and personal client appointments. I regularly meet and exceed personal goals set by management. In addition, I represent the brand as a model, showcasing its style and values. My role requires a deep understanding of client needs, the ability to build long-term relationships, and a commitment to personalized service — skills I am eager to bring to Cartier.My knowledge of multiple languages helps me connect with clients easily and better understand their preferences.

Previously, at BSB Bank (Minsk, Belarus), I sold banking products both in the international and domestic markets. I gained valuable experience in client communication, active sales, and negotiations with corporate clients and international partners. This helped me develop a strong ability to understand client priorities and offer tailored solutions in a demanding environment.

Overview

17
17
years of professional experience

Work History

Client Advisor

Banana Republic
Palo Alto, California
05.2025 - Current
  • Managed the entire client appointment process — from initial greeting to purchase — delivering high-level personalized service.
  • Consistently achieved individual and team sales goals set by management.
  • Prepared sales reports and store performance analyses.
  • Used clienteling systems to maintain relationships and develop long-term client connections.
  • Maintained regular contact with clients to address their needs and ensure excellent service.
  • Created and sent personalized invitations to clients for new collection previews and special events.
  • Actively participated in team meetings and training sessions.
  • Assisted in onboarding and training new employees.
  • Efficiently handled multiple tasks while maintaining a high standard of customer service.
  • Provided personal consultations to identify clients' styling needs and preferences.
  • Delivered first-class service to ensure maximum client satisfaction.
  • Created a welcoming atmosphere through attentive service, friendly attitude, and strong knowledge of products and fashion trends.

Stylist

Banana Republic
Palo Alto, CA
10.2024 - 04.2025
  • Client Styling: Offer expert guidance and style recommendations to clients, helping them choose fashionable, and flattering outfits.
  • New Collection Integration: Collaborate with the team to introduce and showcase new collections, ensuring that the latest trends are prominently featured.
  • Mannequin Dressing: Create visually appealing displays by dressing mannequins in the latest styles, highlighting key pieces, and seasonal trends.
  • Warehouse Support: Assist in the warehouse when needed, ensuring that inventory is well-organized and readily accessible to support sales floor needs.
  • My role demands a keen eye for fashion, excellent customer service skills, and the ability to work collaboratively with the team to create a welcoming and stylish shopping environment for all clients.

The Head of Department Currency Control

BSB BANK
Minsk, Belarus
06.2011 - 12.2021
  • Working with clients on bank transfers
  • Negotiated and coordinated with both local and correspondent banks to enhance international operational ties.
  • Led the department in processing bank transfers and managing client transactions while ensuring regulatory compliance.
  • Providing consulting services
  • Concluding contracts
  • Resolving conflict situations
  • Organizing the work of the department and monitoring the performance of employees' duties
  • Personal work with VIP clients on opening and servicing foreign currency accounts, bank cards

Lawyer

BSB BANK | Minsk, Belarus
Minsk, Belarus
08.2008 - 05.2011
  • Legal Expertise: Strong knowledge of banking laws, regulations, and compliance requirements.
  • International Contracting & Procurement: Collaborated with correspondent banks and international suppliers to procure essential items—furniture, tableware, and bank cards—for the bank's operations. Drafted, negotiated, and finalized contracts with a focus on legal compliance and optimal supply chain logistics.
  • Coordinated the conclusion of contracts and ensured timely delivery logistics, directly supporting the bank's operational needs.
  • Legal Expertise: Provided comprehensive legal advice, performed detailed contract and document reviews, and managed dispute resolution. Communicated legal and contractual matters effectively in both English and Russian.
  • Dispute Resolution: Skilled in resolving legal disputes and providing recommendations for minimizing legal risks.
  • Client Relationship Management: Experience working with clients to ensure legal compliance in their banking transactions.
  • Attention to Detail: Exceptional attention to detail in reviewing legal documents and contracts to ensure accuracy and compliance.

Education

Economics - Business And Managerial Economics

Belarusian State University of Economics
Belarus,Minsk
11-2010

Bachelor's Degree in Banking And Finance Law - Banking And Finance Law

Belarussian State University of Economics
Belarus,Minsk
06-2008

Skills

  • Sales Trends Analysis & Goal Achievement
  • Appointment Scheduling & Client Relationship Management
  • Personalized Styling & Product Recommendations
  • Credit Card Openings & Upselling Techniques
  • Retail Store Operations & Visual Merchandising Standards
  • Conflict Resolution & Client Complaint Handling
  • Consistent Achievement of Individual Sales Targets
  • Brand Representation & In-Store Modeling
  • Cross-Functional Teamwork & Boutique Operations Support
  • International Client Engagement & B2B Sales Experience
  • Negotiation & Contract Handling with Global Partners
  • Financial Analysis & Analytical Thinking
  • Leadership, Team Management & Staff Training
  • Excellent Communication & Interpersonal Skills
  • Adaptability, Time Management & Stress Resilience
  • Problem Solving & Solution-Oriented Approach
  • Strong Client Retention & Follow-up Strategies
  • Premium Client Service & After-Sales Support

Languages

English
Professional
Russian
Native/ Bilingual
Ukrainian
Full Professional
Belarusian
Native/ Bilingual
Poland
Limited

Timeline

Client Advisor

Banana Republic
05.2025 - Current

Stylist

Banana Republic
10.2024 - 04.2025

The Head of Department Currency Control

BSB BANK
06.2011 - 12.2021

Lawyer

BSB BANK | Minsk, Belarus
08.2008 - 05.2011

Economics - Business And Managerial Economics

Belarusian State University of Economics

Bachelor's Degree in Banking And Finance Law - Banking And Finance Law

Belarussian State University of Economics
Tatsiana RubisClient Advisor