Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Tatula Kyle

Tatula Kyle

SAN ANTONIO,Texas

Summary

Offering supportive and empathetic approach, well-suited for roles that involve direct care and assistance. Brings foundational understanding of patient care principles and ability to quickly learn and apply specific protocols and procedures. Ready to use and develop interpersonal and caregiving skills in professional role.

Developed vital caregiving skills in direct care environment, including personalized support and effective communication. Seeking to transition into new field where these skills in empathy, attention to detail, and time management can be applied. Committed to contributing positively in collaborative and supportive work setting.

Offering strong interpersonal skills and genuine passion for helping others, eager to learn and excel in direct care supervisory role. Contributes solid understanding of basic care procedures and ability to quickly acquire new knowledge and techniques. Ready to use and develop effective communication and leadership skills in my professional role.

Knowledgeable with solid foundation in managing direct care teams. Proven track record in enhancing patient care quality and ensuring compliance with healthcare standards. Demonstrated ability to lead staff effectively and implement care plans with precision. Pleasant Route Sales Manager with a superior understanding of closing sales and coaching a sales team. Adept at designing long-term marketing initiatives and increasing profits. Successful at training a team in excellence and committed to fantastic customer services. Energetic team player supports sales staff by providing sales data, market trends, forecasts, account analyses and new product information while relaying customer services requests. Successful planning marketing campaigns and branding initiatives for product collection. Positive manager of marketing team engaged in advertising, product positioning support and promotion.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Hostess

IHOP
02.2020 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for food restaurant with social relevancy and intentionality.

Home Health Provider

Rio Grande Provider
05.2016 - 02.2024
  • Maintained a safe home environment for patients by conducting thorough assessments and implementing necessary modifications.
  • Educated clients on proper nutrition, exercise, and self-care habits for improved health outcomes.
  • Monitored blood glucose levels regularly for diabetic clients to maintain optimum health conditions.
  • Assisted elderly clients with daily living activities, promoting independence and dignity in their homes.
  • Utilized adaptive equipment as necessary to aid clients in completing daily tasks safely while preserving personal autonomy.
  • Reduced hospital readmissions for patients by closely monitoring vital signs and medication adherence.
  • Managed accurate documentation of patient conditions, interventions, and progress to ensure continuity of care.
  • Coordinated medical appointments for patients, providing transportation when needed and facilitating communication between healthcare providers.
  • Collaborated with healthcare team members to develop individualized care plans, addressing specific patient needs and preferences.
  • Ensured compliance with all HIPAA regulations while maintaining patient confidentiality throughout the caregiving process.
  • Performed wound care treatments and monitored healing progress for optimal recovery results.
  • Improved client wellbeing by engaging them in social activities such as conversation, games, or outings when appropriate.
  • Facilitated effective communication between interdisciplinary healthcare teams, ensuring comprehensive and cohesive care plans for each patient.
  • Conducted comprehensive assessments upon initial visit to identify patient needs accurately and establish an effective plan of care accordingly.
  • Enhanced patient satisfaction by providing compassionate and personalized home care services.
  • Administered medications as prescribed by physicians, ensuring proper dosage and timely administration.
  • Delivered quality post-operative care resulting in reduced recovery times for surgical patients under my supervision.
  • Assisted patients with mobility challenges using appropriate transfer techniques to prevent injuries.
  • Provided emotional support for patients and their families, easing the transition to home-based care.
  • Completed household management tasks for clients within private home settings.
  • Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.

Customer Services

Remote
01.2022 - 01.2024
  • MCDN
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

private homecare

CDS In Texas for Veterans
01.2022 - 01.2024
  • Enhanced client comfort by providing compassionate and attentive care in a private home setting.
  • Demonstrated cultural competency by respecting diverse backgrounds, perspectives, values, and beliefs of clients served in the private home environment.
  • Delivered exceptional patient-centered care by responding promptly to emergencies providing timely assistance.
  • Provided essential personal care services such as bathing, grooming, dressing, toileting assistance, ensuring dignity and respect at all times.
  • Prepared nutritious meals according to individual dietary requirements while considering preferences for taste and presentation.
  • Conducted regular assessments on clients'' well-being through structured evaluations ensuring that any concerning observations were promptly reported.
  • Developed strong rapport with clients through active listening skills, empathy, patience, and humor when appropriate.
  • Supported families by offering respite care services during periods of caregiver absence or increased need for assistance.
  • Assisted clients with mobility challenges, utilizing adaptive equipment and techniques to promote safe movement within the home environment.
  • Promoted independence and wellness for clients through personalized daily living assistance and support.
  • Administered medications as prescribed, maintaining accurate records to ensure proper dosage and timely administration.
  • Increased client satisfaction with tailored activities and companionship, fostering positive relationships and trust.
  • Ensured safety of clients by diligently following care plans, monitoring health conditions, and reporting changes to healthcare professionals.
  • Implemented therapeutic interventions or exercises under the guidance of healthcare professionals to support client recovery or maintenance of function.
  • Facilitated effective communication between clients, family members, and healthcare providers to maintain continuity of care.
  • Collaborated with multidisciplinary healthcare teams to optimize care plans and adapt strategies as needed for maximum client benefit.
  • Maintained clean and organized living spaces for clients'' well-being and peace of mind.
  • Managed household tasks efficiently such as laundry, light housekeeping duties relating to the client''s immediate environment without compromising quality of care provided to the client.
  • Improved overall quality of life for clients by addressing their physical, emotional, social, and cognitive needs in a holistic manner.
  • Maintained client confidentiality and privacy in accordance with HIPAA regulations and professional standards of practice.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with self-administered medications.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Completed regular check-ins and progress report for each client.
  • Assisted with daily living activities, running errands, and household chores.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Recorded status and duties completed in logbooks for management.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained entire family's schedule and organized events.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Commercial Cleaner

Ambassador Commercial Cleaning
10.2016 - 09.2018
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.

direct staff

D&S Community Living
01.2016 - 08.2018
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced patient well-being by providing compassionate and attentive care in daily routines.
  • Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted with personal hygiene tasks for improved health and dignity of patients.
  • Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.
  • Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
  • Provided medication management, ensuring accurate administration and adherence to prescribed schedules.
  • Utilized crisis intervention techniques effectively during emergencies, ensuring safety of both patients and staff members involved.
  • Remained alert to problems or health issues of clients and competently responded.

maker

Bill Miller Bar B Que
03.2015 - 10.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Cosmetologist

Milan Institute of Cosmetology
01.2014 - 08.2014
  • Coordinated with special education team to develop Individualized Education Programs (IEPs) for students with special needs.
  • Assisted education administrators with managing and executing key programs.
  • Provided education on mental health topics and resources to clients.
  • Promoted functional communication strategies through client education and caregiver training.

food service

Texas Commision for the Blind
01.2004 - 01.2005
  • Enhanced workplace efficiency by assisting in the preparation of meals and ensuring timely food service.
  • Maintained accurate inventory levels of supplies essential to daily operations on-site amenities such as food service establishments.
  • Advised food service managers on menu modifications that catered to diverse cultural preferences while maintaining balanced nutrition profiles.
  • Developed strategies to improve food service levels for busy facility handling [Number] meals each day.
  • Counted and verified currency and delivered change requests to food service and merchandise locations.
  • Oversaw compliance with all relevant regulatory requirements pertaining to food service operations within a healthcare setting.

Customer Service Representative

West Telemarketing
11.2001 - 03.2002
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

direct care

South Texas Community living
06.2000 - 10.2001
  • Enhanced operational efficiency through regular review and updating of policies as well as procedures governing direct care services provision.
  • Delivered direct care to patients under supervision of charge nurse.
  • Streamlined staff scheduling and allocation for optimal direct care service delivery.
  • Adhered to all applicable state regulations and agency policies governing direct care work, ensuring compliance across all aspects of service delivery.
  • Monitored direct care activities for optimal patient protections and infection control standards.
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices in direct care services.
  • Improved patient outcomes by providing high-quality direct care and education on self-care techniques.
  • Participated in ongoing professional development opportunities to stay current on best practices in direct care coordination and improve overall effectiveness.
  • Provided direct care to patients by assessing, diagnosing and treating illnesses.
  • Collaborated closely with registered nurses while providing direct care which contributed towards better clinical decision-making processes resulting in improved care outcomes.
  • Provided direct care to patients and assisted with procedures such as radiology, dentistry, critical care and anesthesia.

direct care

HomeLife Community Living
06.2000 - 07.2001
  • Participated in ongoing professional development opportunities to stay current on best practices in direct care service provision.
  • Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
  • Participated in ongoing training programs to stay current on best practices in direct care service provision.
  • Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
  • Contributed positively to team dynamics by collaborating constructively with colleagues both within the Direct Care Associate role as well as nursing staff members.

Cashier

Burger King
01.1995 - 10.1996
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

GED -

Wyndam
Texas City, TX
06-2009

Associate of Arts - Business

University of Phoenix
Tempe, AZ
03-2026

Skills

  • Client support
  • Thorough cleaning
  • Behavioral assessment
  • Accurate data entry
  • Marketing strategy development
  • Sales expertise
  • Outbound sales communication
  • Quality control management
  • Document organization and editing
  • Medication management
  • Detailed case documentation
  • Relapse prevention strategies
  • Empathy enhancement

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] through effectively helping with [Task].

Certification

  • DCA - Direct Care Aide
  • PCHM - Personal Care Homemaker
  • PCA - Personal Care Aide

Languages

English
Full Professional

Timeline

Customer Services

Remote
01.2022 - 01.2024

private homecare

CDS In Texas for Veterans
01.2022 - 01.2024

Hostess

IHOP
02.2020 - Current

Commercial Cleaner

Ambassador Commercial Cleaning
10.2016 - 09.2018

Home Health Provider

Rio Grande Provider
05.2016 - 02.2024

direct staff

D&S Community Living
01.2016 - 08.2018

maker

Bill Miller Bar B Que
03.2015 - 10.2015

Cosmetologist

Milan Institute of Cosmetology
01.2014 - 08.2014

food service

Texas Commision for the Blind
01.2004 - 01.2005

Customer Service Representative

West Telemarketing
11.2001 - 03.2002

direct care

South Texas Community living
06.2000 - 10.2001

direct care

HomeLife Community Living
06.2000 - 07.2001

Cashier

Burger King
01.1995 - 10.1996

GED -

Wyndam

Associate of Arts - Business

University of Phoenix

Similar Profiles

CREATE PROFILE