Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Beverly Tatum

Beverly Tatum

Memphis,TN

Summary

Results-driven, dependable, and hardworking professionals committed to providing efficient, high quality customer service seeking career opportunities in the healthcare industry. Motivated and resourceful professional with a reputation for quality, proficiency, and reliability seeking transition medical education to the healthcare industry. Dedicated, independent, and motivated customer service professionals seeking to provide an attentive, highly professional service for a dynamic healthcare provider. Proficiencies: MS Excel; MS Word; MS PowerPoint (WPM 18) Skills: Written and verbal communication; Problem solving skills; Critical thinking skills; Adapting to a new environment; Team player Honors/Awards: Ultimate Medical Academy Honor Roll

Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Knowledgeable of Admin and Customer Service. Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.

Knowledgeable Team leader work. Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Knowledgeable leadership. Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Team leader

Federal Express
09.2000 - Current
  • Team Leader 2017 to Present Lead Employees in a complex environment.
  • Demonstrate proper handling of freight with completion of necessary paperwork with accuracy.
  • Research and Locate packages in the FedEx systems.
  • Secure and scan Medical Packages to be transported to the Expedite building to be shipped to its proper destination.
  • Material Handler 2000 to 2017
  • To provide safe and efficient operation of equipment used for the movement of packages/push, pull, and sort.
  • T-stacking using proper stacking methods.
  • Consistently productive and willing to learn more.

Education

Associate of Science Degree - Health and Human Services

Ultimate Medical Academy
01-2026

Diploma - Pharmacy Technology

Remington College
Memphis, TN

Skills

  • Advocacy
  • Counseling
  • Case Management
  • Social Services
  • Healthcare Delivery
  • Vulnerable Populations
  • Wellness
  • Crisis Intervention
  • Crisis Response
  • Intervention Strategies
  • Behavioral Health Intervention
  • Evaluation Methods
  • Self-Care
  • Community Resources
  • Public and Community Health Systems
  • Program Planning
  • Interview Techniques
  • Delivery of Services
  • Program Management
  • Social Programs
  • Family Dynamics
  • Diversity
  • Cultural Diversity
  • Human Behavior
  • Social Welfare
  • Values and Ethics
  • Medical Terminology
  • HIPAA Compliance
  • Interpersonal Professional Communications
  • Allied Healthcare
  • Health and Human Services
  • Anatomy & Physiology
  • Pathophysiology
  • Problem-solving
  • Team supervision
  • Team building
  • Team motivation
  • Teamwork and collaboration
  • Work Planning and Prioritization
  • Performance improvement
  • Complex Problem-solving
  • Work planning
  • Goal setting
  • Documentation and reporting
  • Staff education and training
  • Leading team meetings
  • Quality improvement
  • Coaching and mentoring
  • Attention to detail
  • Issue resolution
  • Overseeing daily activities
  • Mentoring
  • Evaluating employee work
  • Coaching
  • Analytical thinking
  • Flexible schedule
  • Feedback delivery
  • Process improvement
  • Influencing skills
  • Onboarding and orientation
  • Safety processes and procedures
  • Giving constructive feedback
  • Call center operations
  • Safety
  • Verbal and written communication
  • Strategic planning
  • Client communication
  • Risk management
  • Deadline management
  • Team assessment
  • Leadership
  • Multitasking
  • Organizational skills
  • Self motivation
  • Time management
  • Time management abilities
  • Problem-solving abilities
  • Multitasking Abilities
  • Problem-solving aptitude
  • Analytical skills
  • Team collaboration
  • Decision-making
  • Excellent communication
  • Effective communication
  • Idea development and brainstorming
  • Reliability
  • Task prioritization
  • Adaptability and flexibility
  • Interpersonal skills
  • Active listening
  • Written communication
  • Data analysis
  • Adaptability
  • Professionalism
  • Interpersonal communication
  • Business development
  • Teamwork

Certification

  • Remington College – Memphis, TN
  • Pharmacy Technician
  • Received certificate for sterile products and diploma for pharmacy technicians, which is dealing with medical devices, instruments, and pharmaceuticals free of microorganisms, the importance of this helps infections during a procedure.
  • Sterilization methods.

Timeline

Team leader

Federal Express
09.2000 - Current

Associate of Science Degree - Health and Human Services

Ultimate Medical Academy

Diploma - Pharmacy Technology

Remington College
Beverly Tatum