Passionate and dedicated employee with over 10 years of experience marrying organizations with high levels of community engagement. Skilled at planning, coordinating, and executing organizational strategies. Strong work ethic, adaptability and exceptional interpersonal skills. Take-charge attitude delivering executive support and team leadership to operations. Dependable and detail-oriented to manage multiple tasks and priorities.
Overview
5
5
years of professional experience
Work History
Participant Experience Manager
Fair Food Network
07.2023 - Current
Manage a growing Ambassador program, which consists of remote, part-time employees in Double Up Communities. Includes providing supervision, support, and feedback to the Ambassadors, gathering data and reporting, coordinating check-ins and in-person meetings, and maintain a positive team environment.
Manage requests for outreach activities from external partners, new and existing, forwarding requests that come in from the Hotline or general information email to the proper team member, and responding to participant inquiries through the Hotline and general info email.
Provide support, direction and feedback to Program Ambassadors for project implementation.
Develop, maintain and manage sources for direct participant feedback, to keep participants throughout Michigan effectively engaged in the program.
Donor Relations Associate
Community Renewal Society
08.2021 - Current
Assist with the organization's annual giving campaigns, set strategic goals and execute fundraising plans for sustaining and growing the number of annual donors.
Manage all data/information management functions in the Development department, including gift entry and processing of payments and pledges; preparing acknowledgment letters and donor lists.
Maintain fundraising database to produce accurate monthly reports for Board of Directors.
Prospect research and support the Manager of Development's execution of the organization's fundraising plan.
Contract Executive Operations Coordinator
Boys & Girls Clubs Of Southeastern Michigan
07.2023 - 12.2023
Provide daily support and assistance to senior leadership in daily operations and management of the organization through project management.
Serve as liaison between Headquarters departments, and Club sites and specialized programs, assisting in organizational logistics related to travel, meetings, deliveries, events and daily activities of senior leadership & Operations.
Manage operations databases, membership records & reports, and upkeeping of operations- related financial records & procedures. Produce operations and financial reports as needed and aid in formulation of procedures, and internal and external communications.
Process requests from, and respond to, external stakeholders, community partners, volunteers, members, families and others, addressing concerns and directing individuals to the appropriate person as needed.
Program Director
Union League Boys & Girls Clubs
09.2019 - 05.2023
Provide support and resources, implementing programs for specific Club target areas.
Onboard, train and facilitate a team.
Create an environment conducive for program excellence enabling growth of staff and Club members.
Hired and developed staff members to collaboratively achieve program goals.
Includes grant reporting, grant writing, record keeping, staffing, budgeting and scheduling.
Managed program operations and provided strategic leadership to staff.
Fostered community connections and networks, driving collaborations with local organizations and businesses.
Resource Development Intern
Union League Boys & Girls Clubs
05.2019 - 09.2019
Assist in establishing relations with donors to build donor loyalty.
Learned new CRM technologies and development tools quickly.
Performed event coordination for larger parties and gatherings.
Provided support to development director with special projects and events.
Wrote, reviewed and edited proposals for grants and gifts.
Collaborated with team members to develop creative campaigns for social media platforms.
Education
Bachelor of Science - Family And Human Development
Arizona State University
Tempe, AZ
12.2020
Skills
Supervision & Leadership
Relationship Building
Planning & Organizing
Team Management
Decision-Making
Multitasking
Microsoft Office
CRM Software
Grant Writing
Recruiting and Interviewing
Hiring and Onboarding
Affiliations
Delta Zeta Sorority, lowa State University Beta Kappa Chapter, Community Service Chair
Member of the National Society of Leadership and Success
Member of The Professional Association of the Boys & Girls Clubs
Timeline
Participant Experience Manager
Fair Food Network
07.2023 - Current
Contract Executive Operations Coordinator
Boys & Girls Clubs Of Southeastern Michigan
07.2023 - 12.2023
Donor Relations Associate
Community Renewal Society
08.2021 - Current
Program Director
Union League Boys & Girls Clubs
09.2019 - 05.2023
Resource Development Intern
Union League Boys & Girls Clubs
05.2019 - 09.2019
Bachelor of Science - Family And Human Development