Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tatum Crump

Atlanta,CA

Summary

I am living proof that if there is a will, there is indeed a way. The trials and tribulations I have faced in my 23 years have shaped me into an ambitious individual with the belief that the sky is the limit. With strong ambition, diligence, and hard work, I have been able to open doors for myself that I never knew were possible.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Tools Specialist

Lowe's
02.2024 - Current
  • Obtained thorough knowledge of products sold and their various purposes in order to meet high demands of consumers.
  • Utilized various marketing tactics to stage sale products to boost customer engagement and department sales.
  • Coordinated with suppliers to maintain adequate stock levels while negotiating competitive pricing for high-quality products.
  • Ensured safety compliance by regularly inspecting tools and maintaining up-to-date certifications.
  • Strong use of mathematics skills to effectively and efficiently assist customers in sourcing appropriate tools and hardware for their project needs.
  • Building strong customer rapport through demonstration of attention to detail and knowledgeable solutions to their problems.

Pharmacy Technician

Walgreens Pharmacy
06.2023 - 07.2024
  • Stocked, labeled, and inventoried medication to maintain accurate pharmacy records.
  • Practiced professional phone etiquette to address questions or issues from customers and healthcare providers.
  • Practiced exceptional understanding of HIPAA regulations when handling personal identifying information during transactions and phone correspondences.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Followed inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.

Pharmacy Customer Service Representative

Spring City Pharmacy
12.2022 - 05.2023
  • Managed confidential patient records with meticulous attention to detail while upholding privacy standards.
  • Increased customer loyalty by providing empathetic support during challenging medical situations or treatment transitions.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Served as a communicative bridge between the pharmacy team and the customer, especially during peak customer volume hours.

Sales Associate

UPS
02.2020 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Established amicable relationships with customers, building rapport and store location loyalty.
  • Prepare and or make duplicates of blueprints, posters, banners, cards, and other signage for customers.
  • Provided Notary services after obtaining my certification.
  • Process and document damaged shipping items, late, and or lost package claims.

Education

Bachelor of Science - Social Work

Georgia State University
Atlanta, GA
05.2026

Skills

  • Strong Communication Skills
  • Machine Operation
  • Data Entry
  • Written Communication
  • Attention to Detail
  • Confidentiality and HIPAA
  • Medication Dispensing
  • Insurance Verification
  • Cash Handling Accuracy
  • POS System Operation
  • Retail Store Operations
  • Complaint Handling

Certification

  • Certified Notary Public
  • Pharmacy Technician license

Timeline

Tools Specialist

Lowe's
02.2024 - Current

Pharmacy Technician

Walgreens Pharmacy
06.2023 - 07.2024

Pharmacy Customer Service Representative

Spring City Pharmacy
12.2022 - 05.2023

Sales Associate

UPS
02.2020 - 12.2021

Bachelor of Science - Social Work

Georgia State University

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Tatum Crump