Tatum Gray
North Richland Hills,TX
Summary
Dedicated and reliable professional with a strong background in customer service, known for delivering exceptional support while upholding the highest standards of integrity and professionalism. Skilled in building lasting client relationships through attentive, personalized service and clear communication. Committed to maintaining safe, organized, and efficient work environments by consistently following company policies and safety protocols. Recognized for dependability, honesty, and a proactive approach to both customer-facing and behind-the-scenes responsibilities.
Overview
8
8
years of professional experience
Work History
Stylist Sales Associate
Free People
02.2025 - Current
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
- Built long-lasting customer relationships through attentive service and consistent followups.
- Assisted clients in selecting outfits for special events, ensuring they looked and felt their best.
- Handled returns and exchanges professionally while adhering to company policies, ensuring customer satisfaction remained high.
- Supported sales floor, cash wrap and back of house to catalyze daily operations.
- Processed transactions accurately at the point-of-sale system while maintaining professionalism with cash handling procedures.
Personal Assistant
Freedom Found Co
01.2018 - 12.2020
- Maintained discretion while handling confidential materials and sensitive information.
- Upheld clear and proactive communication with my supervisor to ensure product completion is efficient and accurate, while also managing timely updates to websites as needed.
- strictly adhering to safety regulations and quality standards.
- Demonstrated integrity and dependability by consistently communicating effectively with leadership, ensuring products were completed accurately and on time.
- Anticipated executive needs and proactively handled administrative tasks.
Education
No Degree - 2021-2024
Tarrant County College
Fort Worth, TXSkills
- Discretion with Sensitive Information
- Positive customer engagement
- Friendly and helpful
- Strong communication and interpersonal skills
- Customer service
- Store policies and procedures
- Exceeding customer expectations
- Security practices
- Building customer loyalty
- Team Collaboration
- Adaptability in Fast-Paced Environments
- Engaging with diverse customers
Timeline
Stylist Sales Associate
Free People
02.2025 - Current
Personal Assistant
Freedom Found Co
01.2018 - 12.2020
No Degree - 2021-2024
Tarrant County College
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