Tatum Lunceford
Athens,TX
Summary
Dynamic Property Management Assistant with a proven track record at Barge Properties - Quail Creek Apartments, excelling in tenant relations and document preparation. Skilled in fostering positive tenant experiences and streamlining lease processes. Demonstrates exceptional customer service and empathy, significantly enhancing tenant satisfaction. Expert in adapting to new technologies, ensuring operational efficiency.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Assistant Manager
Barge Properties - Quail Creek Apartments
08.2020 - 09.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
- Contributed to the successful lease-up of properties by coordinating marketing efforts and organizing open houses.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
Cashier
Cavender's Boot City
07.2019 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Paralegal Certification - Paralegal Studies
Center For Advanced Legal Studies
Houston, TX 09.2024 - 05.2025
Associate Of - Paralegal Studies
Center For Advanced Legal Studies
Houston, TX 05.2025 - Current
Skills
- Document Preparation
- Preparing property agreements
- Tenant relations
- Rent collection
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Associate Of - Paralegal Studies
Center For Advanced Legal Studies
05.2025 - Current
Paralegal Certification - Paralegal Studies
Center For Advanced Legal Studies
09.2024 - 05.2025
Assistant Manager
Barge Properties - Quail Creek Apartments
08.2020 - 09.2021
Cashier
Cavender's Boot City
07.2019 - 08.2020