Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
Legal Concierge Inc.
02.2024 - Current
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Established rapport and engaged with clients to build lasting professional relationships.
Created job files for each project and maintained current data in each file.
Sourced, vetted and managed vendors needed to accomplish project goals.
Maintained open communication by presenting regular updates on project status to customers.
Communicated pertinent information to clients via phone, email, and mail.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Server
Omni Hotels & Resorts
09.2023 - Current
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Took orders from customers accurately and in a timely manner.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Accurately recorded orders on the cash register and point-of-sale system.
Maintained records of transactions made during a shift as required by law or company policy.
Handled money transactions accurately while following company procedures for handling cash payments.
Behavior Technician
Behavior Frontiers
06.2023 - 08.2023
Work with the client's parents and treatment team for overall child success.
Maintained detailed records of sessions including progress notes, daily logs, incident reports, and program updates.
Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
Mental Health Technician
University Behavioral Health
04.2023 - 06.2023
Be an active part of a patient's treatment team
Provide continuous care for patients
Supervise the milieu by maintaining a therapeutic environment
Interact with patients by role modeling and helping with therapeutic along with everyday needs
Work with patients ranging from adolescents to geriatrics
Take and maintain daily patient vitals
Organize and maintain patient charts and necessary documents
Work with doctors and nurses to help each individual patient succeed
Certified in Handle With Care and Verbal De-Escalation
Certified in BLS CPR and AED.
Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
Ensured safety of all clients through continuous observation and monitoring during shift hours.
Property and Evidence Technician
UT Southwestern Police Department
06.2022 - 03.2023
Maintain and organize the storage area for property and evidence
Develop new processes to better the functionality of the property room
Train peace officers and public service officers
Coordinate with the chain of command and other unit supervision to maintain proper communication avenues
Work with hospital personnel to develop processes
Research new databases to fit the agency's need for better functionality
Implement a new database
Stay up to date on training
Process property and evidence into storage
Release safekeeping property to the owners
Coordinate with detectives to check out the evidence for review
Organize narcotic destruction
Organize property hearings with the courts
Update Standard Operating Procedures and Packaging Manuals
Implement a new Heat Seal process and organize training
Maintain documentation including original documents needed by the prosecutor
Order supplies for evidence packaging and other office functions
Coordinate with outside agencies and labs to have evidence tested
Create court orders to have signed off by the Justice of the Peace
Dispose of property and evidence according to State Law.
Emergency Communication Specialist
City of Grand Prairie
01.2022 - 06.2022
Send the fire department to calls
Verify scene safety for firemen
Connect with various agencies to coordinate mutual aid
Utilize computer systems to get information to maintain up-to-date information
Coordinate with coworkers to make all calls flow smoothly
Prioritize and maintain all information
Actively maintain there is plenty of equipment and apparatuses to provide the city help
Work with the fire chain of command to ensure any necessary change is completed
Evaluate each situation to verify all the necessary equipment is being sent to a call.
Property and Evidence Supervisor
City of Grand Prairie
12.2020 - 01.2022
Certified through NCIC/TCIC and CJIS
Learned strategic and useful leadership techniques through leadership courses and webinars
FEMA Courses IS-100 and IS-700
Supervise and organize daily functions
Plan projects to clean up and restructure the property storage area
Coordinate with city legal to verify the proper disposal of various evidence and property
Research state statutes and cases to verify property/evidence can be disposed of
Utilize Microsoft Office to create and maintain various documents along with spreadsheets
Coordinate with the finance division to verify seized currency
Coordinate with the crime scene unit and other units within the police department to get evidence checked in and out to be tested
Assist officers with Police Written Directives and The Chief's Best Practices to verify the correct packaging of evidence
Manage the evidence being stored for various state and federal cases
Verify the supply spreadsheets before sending in a supply order
Return stored property to citizens
Entry of confidential and time-sensitive data into a specialized database
Use various city and federal information systems to run background checks, book property, and research cases
Research cases to verify the statute of limitations and case dispositions to properly dispose of the property
Create and maintain daily schedules, appointments, and call-out lists
Communicate with the investigative units to create processes to function better as a cohesive team
Work with employees to maintain professional morale throughout the workplace
Write out and go over employee evaluations
Strive to find positive solutions to issues that citizens or other city employees might have.
Unarmed Security
Philbrook Museum
12.2019 - 09.2020
Deter crime with presence
Secure and patrol the property
Assist employees and visitors professionally and courteously
Ensure high-value art is secure and not tampered with
Monitor surveillance cameras.
Property/Evidence Specialist
City of Tulsa Police Department
11.2016 - 09.2020
Certified through International Associate for Property and Evidence (IAPE)
Training in MUNIS
City budgeting software
Perform lead responsibilities
Utilize Microsoft Word to send out letters and create detailed training documents
Excel to create spreadsheets to track the completion of tasks, log the mailing and court dates for mental health letters, and compose detailed lists of property and owners for court order paperwork
Research various cases and databases to locate eligibility to assign the property to a court order
Assemble the court order documents to have a judge and case assigned
Notify the city attorney, media outlets, and owners of specified property over $250 that a forfeiture has been filled and can be claimed
Build an exhibit A to be taken on the assigned court date to show of case and get the judge's signature for the disposal of property
Assist with bill pay and purchasing of necessary office and warehouse items
Entry of confidential and time-sensitive data into a specialized database
Sorting and filing confidential documents
Receive evidence and hold for owner property from officers
Check out evidence to officers, other agencies, and prosecutors
Return property to owners
Work with outside agencies to locate the property
Provide help and customer services to the citizens that contact the property room
Trained as a backup for police payroll
Maintain, schedule, and arrange meetings and conferences
Assist with and/or coordinate the department budget preparation and documentation
May assist employees with questions utilizing the City Personnel Policies and Procedures
Assists employees and the public with the location and functions of all City departments and divisions
Assists with the development and administration of office procedures.
Office Assistant II/ Records and Warrant Clerk
City of Tulsa Police Department
10.2014 - 11.2016
Filing, alphabetizing, and looking up warrants
Answering phones and directing people to the appropriate department
Use the radio to give officers possible time-sensitive and confidential information
Utilize Microsoft Word for creating various reports
Inputting time-sensitive warrants
Researching information in a specialized database
Log information for protective orders.
Education
Associate's Degree - Psychology Pathway -
North Central Texas College
Gainesville, TX
High School Diploma -
Skiatook High School
Skiatook, OK
01.2013
Skills
Stress Management
Strategic Planner
Case Documentation
Administrative Management
Problem Resolution
Organizational Skills
Recordkeeping
Verbal Communication
Data Management
Organization and Time Management
Project Management
Document Management
Logistics Management
Certification
Lean Six Sigma - Green Belt
Timeline
Logistics Coordinator
Legal Concierge Inc.
02.2024 - Current
Server
Omni Hotels & Resorts
09.2023 - Current
Behavior Technician
Behavior Frontiers
06.2023 - 08.2023
Mental Health Technician
University Behavioral Health
04.2023 - 06.2023
Property and Evidence Technician
UT Southwestern Police Department
06.2022 - 03.2023
Emergency Communication Specialist
City of Grand Prairie
01.2022 - 06.2022
Property and Evidence Supervisor
City of Grand Prairie
12.2020 - 01.2022
Unarmed Security
Philbrook Museum
12.2019 - 09.2020
Property/Evidence Specialist
City of Tulsa Police Department
11.2016 - 09.2020
Office Assistant II/ Records and Warrant Clerk
City of Tulsa Police Department
10.2014 - 11.2016
Associate's Degree - Psychology Pathway -
North Central Texas College
High School Diploma -
Skiatook High School
Lean Six Sigma - Green Belt
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