Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatum Nava

Waxahachie

Summary

Dynamic sales professional with a proven track record at Discount Tire Store, excelling in customer relationship building and upselling strategies. Recognized for enhancing customer satisfaction through tailored solutions and effective territory management. Adept at leveraging CRM tools to drive sales growth and foster long-term client loyalty.

Overview

2026
2026
years of professional experience

Work History

Sales/tech

MAC Alarms
  • Developed tailored sales presentations that resonated with diverse audiences and addressed specific pain points effectively.
  • Implemented effective upselling strategies by identifying additional product needs among existing clientele base.
  • Collaborated with the marketing team to develop targeted promotional campaigns that boosted lead generation.
  • Participated in trade shows and conferences, expanding brand awareness and generating new leads for the sales pipeline.
  • Enhanced customer satisfaction with timely troubleshooting and resolution of product-related issues.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Auto Detailer

Myself SDR
03.2025 - Current
  • Washed cars and trucks daily for auto dealership.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
  • Shined vehicle windows and windshields to remove water spots.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Streamlined the detailing process for increased efficiency and reduced turnaround time.
  • Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.

Tire Sales Manager

Discount Tire Store
04.2022 - 06.2024
  • Streamlined sales processes, enhancing efficiency and productivity within the team.
  • Leveraged social media platforms to promote special offers, engage with customers online, and increase brand visibility within the community.
  • Coordinated recruiting drives and sought new, skilled employees to increase productivity and customer satisfaction.
  • Assessed team member performance, providing actionable feedback and administering coaching for behavior and performance concerns to facilitate improvement.
  • Assisted with workload during times of higher volume or short staffing.
  • Developed customized tire solutions for clients, resulting in higher customer satisfaction and loyalty.
  • Delegated tasks and managed workload for employees based on daily and weekly schedules.
  • Assisted customers with finding best tires for driving needs and specific vehicles.
  • Installed, rotated and balanced tires for automobiles and commercial light trucks.
  • Fielded complaints and concerns from customers and fairly investigated inquiries.
  • Built a loyal client base through personalized service, expert advice, and consistent follow-up communication postsale.
  • Identified and properly disposed of tires worn or damaged beyond restoration, informing clients of need for replacement and guiding through new tire and warranty selection process.
  • Merchandised tire displays and automotive products, maintaining clean and professional tire bay and waiting area.
  • Managed processes, equipment, employees, safety and housekeeping of area, meeting production quality and quantity standards on shift.

Education

Diploma - Highschool Grad

Homeschool
Midlothian, TX
05.2023

Skills

  • Sales strategies
  • CRM proficiency
  • Territory management
  • Customer service
  • Time management
  • Customer relationship building
  • Relationship building
  • Customer relations
  • Customer experience enhancement
  • Client service
  • Product and service knowledge
  • Client engagement
  • Complex Problem-solving
  • Staff training
  • Objection handling
  • Event participation
  • Relationship management
  • Customer needs assessment
  • Closing techniques
  • Sales development
  • Cold calling
  • Upselling and cross selling

Timeline

Auto Detailer

Myself SDR
03.2025 - Current

Tire Sales Manager

Discount Tire Store
04.2022 - 06.2024

Sales/tech

MAC Alarms

Diploma - Highschool Grad

Homeschool

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