Tatum Pickett
Petal
Summary
Compassionate recent graduate with a bachelor's degree in psychology who wants to make a meaningful impact on individuals and the community. Looking for an entry-level psychology position to use my degree and gain experience for future graduate school endeavors. I'm certain that my academic training paired with my passion for psychology will enable me to successfully contribute to your goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Southern Behavioral Medicine Associates
04.2024 - Current
- Developed effective communication strategies that allowed clear presentation of complex assessment findings to both professional colleagues and clients
- Collaborated with multidisciplinary teams to develop personalized treatment plans for patients based on psychometric data
- Conducted thorough quality assurance checks on test materials, guaranteeing accurate and valid results for each assessment administered
- Established strong rapport with patients, fostering a comfortable environment conducive to accurate test performance
- Supported clinical decision-making with accurate interpretation of psychometric data gathered from patients
Server
Big Trouble
11.2023 - Current
- Cultivated customer relationships and boosted customer satisfaction ratings through proactive attendance to customers during dining
- Increase monthly revenue by add-on selling and conversations catered to customers' needs
- Encouraged customer communication while multi-tasking to ease the mind of customers waiting for their food orders
- Accurately processed returns and cash, card, and gift card transactions, and applied discounts to multiple transactions at once during peak seasons
- Cultivated a warm and inviting atmosphere for customers by engaging in casual conversation and maintaining a friendly, positive attitude to enhance their dining experience
- Bussed, sanitized, and set tables
Server
The Midtowner
03.2022 - 02.2023
- Handled peak workload periods, while consistently remaining personable to guests
- Upsold menu items, which results in an increase in average check size and contributed to overall restaurant revenue
- Established menu knowledge, and built rapport with customers
- Greeted 100+ diners per shift, answered questions about wait time, and provided casual conversation
Server
Crescent City Grill
06.2021 - 03.2022
- Collaborated with colleagues, creating systems to rebalance staffing needs, reducing staff stress
- Executed cash and card transactions for 50+ customers per day, issuing change and ensuring transactions are receipts matched
- Built strong relationships with regular guests and led to an increase in repeat business
- Collaborated with kitchen staff to ensure accurate and timely food delivery, reducing order fulfillment time
Cashier
Corner Market
06.2020 - 10.2020
- Assisted 100+ customers daily with checkout, answering any of their questions
- Managed inventory and directed support staff to assist customers who were looking for specific grocery items
- Accurately handled a variety of transactions
- Maintained a sanitized and organized area at all times
- Assisted customers in signing up for store app
Education
Bachelor of Science - Psychology
University of Southern Mississippi
Hattiesburg, MS05.2024
Skills
- Microsoft Office (excel, powerpoint, word, etc)
- Written and verbal communication skills
- Adaptable
- Dependable
Certification
- American Red Cross CPR/AED Certification for Professional Rescuers with First Aid
Timeline
Clinical Assistant
Southern Behavioral Medicine Associates
04.2024 - Current
Server
Big Trouble
11.2023 - Current
Server
The Midtowner
03.2022 - 02.2023
Server
Crescent City Grill
06.2021 - 03.2022
Cashier
Corner Market
06.2020 - 10.2020
Bachelor of Science - Psychology
University of Southern Mississippi
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