Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
Invox Services
01.2023 - Current
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
Payroll Producer
Invox Services
01.2021 - 01.2023
Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information
Managed payroll for temporary, hourly and salaried employees
Established employee payroll files and updated existing files with new information
Calculated accurate wages, including overtime, salary increases and bonuses
Protected payroll operations and maintained employee confidence by keeping information private
Identified, researched and resolved issues with hours worked
Voided checks and issued stop payment orders to correct payroll discrepancies
Enforced payroll-related policies, procedures and regulations to adhere to changing company and governmental standards
Collaborated with payroll manager to Identify improvements and streamline payroll processes
Implemented payroll reconciliation tools to improve report accuracy.
Respite Care Provider
B&D Therapies
04.2016 - 01.2021
Assisted clients, who have children with special needs, by providing companionship, comfort and medicine
Assisted patients with hygiene, diet and mobility practices
Participated in enjoyable activities with clients to provide mental stimulation
Helped with personal hygiene and other daily living needs
Prepared healthy food, cleaned up living spaces, washed clothes and shopped for items such as food and shampoo
Built strong and trusting rapport with clients and loved ones
Recorded client status progress and challenges in logbooks and reports
Assisted patients with bladder and bowel needs by helping to restroom
Worked with patients and families to design meals, rehabilitation and other plans for long-term success.
Teacher Assistant/Lead Aftercare Teacher
Montessori
01.2019 - 05.2019
Used Montessori philosophy, curriculum and techniques to develop student's full potential and treated each child with dignity and respect
Prepared environment where furnishings and materials corresponded to class needs and paid careful attention to maintaining clean, orderly and attractive Montessori learning area
Established powerful and inspiring classroom culture where children had high self-expectations with strong self-motivation and self-direction
Fostered positive relationships with parents and communicated children's progress via regular conferences and newsletters
Read stories to children and taught painting, drawing and crafts
Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
Executive Assistant
Tangiers LLC
08.2017 - 05.2018
Tackled and addressed top-level, high-priority issues with professional administrative discretion
Revised and maintained master calendar to coordinate meetings across multiple time zones
Opened, read and replied to emails, letters and correspondence on behalf of executives
Conducted research and collected and analyzed data to prepare reports and documents
Managed and tracked expenses to meet company budget requirements
Managed daily invoices, reports and proposals
Coordinated meeting and work schedules for staff teams and executives
Obtained signatures for financial documents and internal and external invoices.
Education
Associate of Arts -
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ
01.2017
High School diploma -
Pinnacle High School
Phoenix, AZ
01.2015
Skills
Computer Competency
Excel Proficiency
Customer Service
Payroll
Administrative Support
Organization and Prioritization
Microsoft Office
Process Improvement
Friendly, Positive Attitude
Certification
CPR/First Aid
Timeline
Chief Operating Officer
Invox Services
01.2023 - Current
Payroll Producer
Invox Services
01.2021 - 01.2023
Teacher Assistant/Lead Aftercare Teacher
Montessori
01.2019 - 05.2019
Executive Assistant
Tangiers LLC
08.2017 - 05.2018
Respite Care Provider
B&D Therapies
04.2016 - 01.2021
Associate of Arts -
Maricopa Community Colleges - Paradise Valley Community College
Program Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services CommissionProgram Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services Commission
Executive Administrative Assistant at Johnson & Johnson - Strategy & Business Services, Global ServicesExecutive Administrative Assistant at Johnson & Johnson - Strategy & Business Services, Global Services
Child Protection Investigator at Child Family Services, Department of Public Health & Human ServicesChild Protection Investigator at Child Family Services, Department of Public Health & Human Services