Tatum Sawyer
Chandler,AZ
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction and service efficiency at Zipps Bar and Grill through exceptional multitasking and team collaboration. My expertise in complaint resolution and order accuracy, coupled with a strong customer service orientation, consistently fostered loyalty and operational excellence.
Overview
4
4
years of professional experience
Work History
Waitress / Bartender
Zipps Bar and Grill
1860 E Warner Rd
06.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with team members to consistently provide efficient service during peak hours.
Barista
Ziggi's Coffee
2120 N McQueen Rd, Chandler, AZ 85225
10.2022 - 08.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Waitress / Hostess / Busser
Garcia's Mexican Restaurant
1706 E Warner Rd, Tempe, AZ 85284
06.2020 - 01.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
Corona Del Sol High School
Tempe, AZ05.2023
Aesthetics
East Valley Institute of Technology
Mesa, AZ05.2022
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Service prioritization
- Complaint resolution
- Order Accuracy
- Greeting guests
Timeline
Waitress / Bartender
Zipps Bar and Grill
06.2023 - Current
Barista
Ziggi's Coffee
10.2022 - 08.2023
Waitress / Hostess / Busser
Garcia's Mexican Restaurant
06.2020 - 01.2023
High School Diploma -
Corona Del Sol High School
Aesthetics
East Valley Institute of Technology