Tatum Tyree
Phoenix,AZ
Summary
I am seeking a position which will employ my extensive training and experience as a Loan Closer, top Loan Processor in the Real Estate industry and as a Special Investigative Claims Associate with State Farm focusing on Customer Service and background approvals. Throughout this time, I have carried large pipelines and worked in fast paced environments while still ensuring quality is my number one priority.
Overview
14
14
years of professional experience
Work History
SIU Claims Associate
State Farm
05.2023 - Current
- Answer in-bound phone calls from customers regarding updates on claims, or rental reservations
- Refer claims to NICB and BAR/Department of Insurance of specified State at direction of Claims Specialist
- Label new mail and alert Claims Specialist of item(s)
- Process Medical Bills and route to be processed through direction from Claims Specialist
- Directed with PIP/MPC teams to label, process and work medical records and bills
- Making out-bound phone calls to customers regarding rentals, estimates, or inspections, etc.
- Diversity & Inclusive Spock for our Team
- Multiple Claim Investigations projects, such as PIP/MPC & MPC
- Take phone messages for Claims Specialists after hours of normal operation
- Run substantial Investigative reports for Claims Specialists, ensuring accurate broad/financial authorization in file
- Review Letters of Representation from Attorneys and ensure proper delivery and add to system as well as alerting Claims Specialists for knowledge
- Alerting Claims Specialists of any Demands received from Attorneys (insureds & claimants) for knowledge of items needed
Acquisition Closing Specialist
Offerpad
02.2022 - 02.2023
- Obtain area-specific documentation from Title; Ensure clear and accurate; Load to Helix.
- Coordinate with Title/Escrow for buying entity, closing documents/Settlement statements and addendums. Work with these teams to verify all information is accurate and balanced.
- Log information into work product pipeline and manage upcoming closings with data integrity at the highest level
- Arrange for closing documents and closing funds to be sent to title; order/request wire on time to ensure on-time closings
- Ensure all post-closing documents have been collected prior to deadlines
- Performed extreme organizational tasks assigned by Directing Manager
Loan Processor II
Movement Mortgage LLC
06.2018 - 02.2022
- Gather Verifications of Employment, as needed
- Request Evidence of Insurance and obtain invoices and replacement cost estimators for the home being Purchased/Refinanced
- Ensure the Initial Application completed by the Loan Officer and Buyers are completed
- Verify Debt-to-Income ratios are in line throughout the Loan Approval
- Request and ensure 2nd HELOC’s and Mortgage Insurance Certifications are approved and in the file prior to sending to Underwriter
- Seek and create Loan Servicing enhancements through automation and process improvements
- Manage a pipeline of approximately 50+ loans or more depending on the Market
- Communicate with Buyers to obtain documents needed for approval
- Request Tax transcripts, as needed, and provide invoices
- Satisfy all conditions for the Underwriter prior to submitting loans back for review/approval
- Review entire pipeline daily to ensure closing dates are met and goal is 7 business days for approval
- Order Title/Escrow documents and review for Solar/liens
- Know all guidelines and follow protocol to communicate any extra needed items for USDA/FHA/VA/Conventional/Jumbo’s
Closing Coordinator
Movement Mortgage LLC
03.2016 - 06.2018
- Review entire Closing pipeline and record dates for closings in order for wires to be ordered
- Keep Loan Officers aware of status on closings
- Contact Escrow/Title companies for any urgent matters to assist closers for on-time closings
- Pull pipeline for all Closers multiple times a day to ensure on track for wires to be sent for fundings
- Assist Closing manager in monitoring Closer’s pipelines to meet deadlines
Underwriter
Legacy Insurance Services
06.2014 - 10.2015
- Process changes and assess risks involved
- Answer phone calls in fast-paced environment
- Develop tip sheets for tasks
- Insuring premium is accurate for particular high-risk insureds
- Calculate future bills and invoices
- Communicate with other departments regarding policies
- Review policies to confirm reinstatements, renewals, etc.
- Track quality control and production reports to stay on task
- Gather information and various reports for proof
- Submit payments
Distribution Clerk
Legacy Insurance Services
08.2013 - 06.2014
- Receive, process and distribute mail and files throughout office
- Scan, then shred paper files
- Process, stock and keep record of supplies
- Fold and compress envelopes
- Gather envelopes from Claims and Underwriting to mail out
Receptionist
Fitness Works
07.2012 - 12.2013
- Collect payments for membership
- Report issues with equipment to maintenance
- Control cleanliness in locker rooms
- Stock and order supplies for snack/beverage area
Receptionist
Arizona Pain Specialists
08.2011 - 08.2013
- Greet and welcome patients as they walk in
- Check patients in/out for Clinic and Procedure centers
- Input health insurance information
- Notify providers/doctors of patients’ arrival
- File and retrieve patient’s records
- Maintain patient confidentiality by following HIPAA guidelines
- Collect patient charges/bills and controlling outstanding balances owed by patients.
- Assemble patient’s charts and medical records
- Prepare for patient anxieties and answering questions, along with maintaining reception areas
Education
Associate of Science - General Studies
Chandler-Gilbert Community College
Chandler, AZ05.2014
Skills
- Average WPM typing speed 110
- Efficient in Claims Summary for ECS & working towards using the new system
- Distinguished in Automated Underwriting systems for Fannie Mae and Freddie Mac, along with HELOC’s, USDA, VA and FHA
- Extremely knowledgeable and familiar with PCLender
- Proficient in Microsoft Office (Excel, Word, Outlook, etc)
- AS400, ImageRight, MyWay, Allscripts, Lotus Notes
- Adaptability, flexibility, multi-tasking, scheduling, typing, time management, organization, customer service, professionalism, quality concentration
- Work effectively without authoritative guidance
- Have been frequently utilized to train new personnel
Timeline
SIU Claims Associate
State Farm
05.2023 - Current
Acquisition Closing Specialist
Offerpad
02.2022 - 02.2023
Loan Processor II
Movement Mortgage LLC
06.2018 - 02.2022
Closing Coordinator
Movement Mortgage LLC
03.2016 - 06.2018
Underwriter
Legacy Insurance Services
06.2014 - 10.2015
Distribution Clerk
Legacy Insurance Services
08.2013 - 06.2014
Receptionist
Fitness Works
07.2012 - 12.2013
Receptionist
Arizona Pain Specialists
08.2011 - 08.2013
Associate of Science - General Studies
Chandler-Gilbert Community College
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Blake EnosBlake Enos
Underwriting Service Assistant at State FarmUnderwriting Service Assistant at State Farm
Hadiya HullHadiya Hull
Claims Adjuster at State FarmClaims Adjuster at State Farm
Raul RodriguezRaul Rodriguez
Machine Operator/ Production Batcher AA at Illes foodsMachine Operator/ Production Batcher AA at Illes foods