Tatum VanEizenga
Plymouth,MI
Summary
Dynamic sales professional with 15+ years of experience in outside/inside sales. Expertise in customer service, cold-calling, and building client relationships. Proficient in MS Word, Excel, Power Point, Outlook, SAP, and SPSS data software. Seeking a challenging position with a successful company to utilize my skills for career growth and professional development.
Overview
17
17
years of professional experience
Work History
Patient Care Technician
Optalis Healthcare
Milford, MI
10.2023 - Current
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Assisted with patient transfers from bed to wheelchair as needed.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Explained treatment procedures to patients and their families.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Provided emotional support for patients and families during difficult times.
Absopure of Michigan
Plymouth, MI
08.2014 - 03.2015
- Exceeded monthly quota and bonuses for every month
- Consistently maintained additional clients through cold-calling, and client referrals
- Excellent customer service through answering customer service questions face to face and over the phone
- Improved sales by 26% at each meet location by cross-selling additional products, building new relationships, and creating stronger brand loyalty with existing customers
Outside Sales Representative
Paychex
Novi, MI
02.2012 - 02.2013
- Build and maintain current clients and cross-sell additional products
- Consistently above 100% of quota for all months in sales territory
- Attended and scored in high achievement and role plays while attending 14 days training at headquarters in Rochester, NY
- Cultivate new and existing relationships with accounting professionals/CPA’s in territory-55 referring CPA in territory
- Manage large territory and develop new opportunities in sales territory with cold-calling, telemarketing, and large referral base
- Attend trade shows, seminars to build new clients and constant product knowledge
- Established new relationships with CPA’s in sales territory-cold call on average 10 accounting firms per day to help start new relationships and build rapport
- Active in 4 Chamber of Commerces/active member of BNI to help build trusted partnerships to refer business
Outside Sales Consultant
Coverall-Health
Northville, MI, FL
08.2010 - 02.2012
- Persistently conduct over 150 telephone calls per week and to 75 coldcalls via foot to small, medium, large size businesses in territory
- Belong to 2 Chamber of Commerces and attend 2 Networking Events per week
- Currently 90% of annual sales plan
- Maintained highest closing percentage throughout entire United States out of 120 reps-34%
- Actively participated and contributed in weekly sales trainings and corporate training
- Currently coaching and managing new outside sales representatives and lead weekly sales development training
- Graduate of Coverall Effective Selling System Sales Training-Boca Raton, Personal sales accomplishments:
- Consistently ranks top 3 in region for monthly and YTD revenue quota for current fiscal year (120 representatives)
- Lead sales team in number of units sold June, July, August of current fiscal year
- Leads sales team in closing percentage 34% for current fiscal year (120 representatives)
Outside Sales Representative
ADP Troy
Dearborn, MI
07.2009 - 02.2010
- Conducted 75/5/5 activity requirements for entire length of employment
- Ranked as Top 3 Representative on entire Michigan location (101 representatives) and on track for President’s Club
- Actively participated and voluntarily lead team meetings and training
- Personal sales accomplishments:
- Lead region with closing rate of 55% 4th quarter (24 representatives)
Account Representative
ThomsonReuters Dexter
Ann Arbor, MI
07.2007 - 01.2009
- Maintained 125 coldcalls via telephone daily, setting average of 5 appointments per day with CPA, Law, and Doctor offices
- Responsible for upholding and maintaining outstanding levels of customer service
- Customer service levels exceeded corporate average measured at 3, 6, and 12 months
- Maintained Top 10 Account Representative out of 100 throughout entire life of employment
- Nominated Customer Support Representative for the Tax Season of 2009
- Responsible for creating, maintaining, and building client relationships that generate over $100,000 in revenue annually
- Fully trained and certified to sell the entire suite of accounting, audit, tax, websites, practice management
- Extensive sales training weekly, monthly, and annually through Art-Sobtrak’s Sales Training-face to face
Education
Sales and Business Marketing, General Business
Western Michigan University, Haworth College of Business
Kalamazoo, MI12.2006
Skills
- Consultative sales
- Lead generation
- Sales proposal creation
- Customer relationship management
- Strategic account development and management
- Contract negotiation and closing tactics
- Prospecting skills
- Project management
Affiliations
- Active Runner/Finalist in 5K/10K Throughout Michigan
- Passion and Successful in Kitchen Designs, Home Renovations
- Project Planner for Fitness Groups
Timeline
Patient Care Technician
Optalis Healthcare
10.2023 - Current
Absopure of Michigan
08.2014 - 03.2015
Outside Sales Representative
Paychex
02.2012 - 02.2013
Outside Sales Consultant
Coverall-Health
08.2010 - 02.2012
Outside Sales Representative
ADP Troy
07.2009 - 02.2010
Account Representative
ThomsonReuters Dexter
07.2007 - 01.2009
Sales and Business Marketing, General Business
Western Michigan University, Haworth College of Business
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